Senior Level 3 Managed Services ICT Support Engineer

We are seeking an experienced Senior Level 3 Technical Engineer to join and oversee our ever-expanding Managed Services Team.

Join an expanding and successful Managed IT Solutions provider.

We are seeking an experienced Senior Level 3 Technical Engineer to join and oversee our ever-expanding Managed Services Team.

About The Role

You will be joining and overseeing a team of motivated, skilled technicians to provide a high level of support to our client base who are spread up and down the coast. This position will mostly encompass providing support and management which travel (1-3 hours) will be required.

• Desirable personal attributes include working cohesively within a fast-paced team, as well as the ability to manage your own workload whilst meeting the needs of clients in an ever-changing IT landscape.
• Successful applicants will be highly motivated with an analytical approach to problem solving. Staying up to date with the latest technologies through ongoing study is a requirement of this position.
• Additional support will be provided to successful applicants to assist with relocation to the area where required.
  
  

Mandatory Position Criteria

Pre-requisites for this position must include:

• Microsoft Certification - An in-depth knowledge of the systems management and implementation life cycle.
• Networking Certification and the ability to troubleshoot high level, complex networking infrastructure. Cisco or Sophos accreditation preferred.
• Equivalent Tertiary Level Achievements will be considered.
• NSW Manual Driver’s License.
  
  

Experience We Are Looking For

• Previous experience with RMM Administration
• Voip System implementation and management
• Enterprise backup and disaster recovery configuration
• Microsoft Server, Microsoft Windows & Azure\365 implementation, management and support.
• Enterprise AV\Anti-Malware systems implementation and management
• Remote customer support experience and over the phone issue resolution.
• Must include a cover letter (1-2 pages) with your resume detailing why you see us as your next employer and where your skills apply within the provided Mandatory Position Criteria.
  
  

Remuneration is based on certification, experience, and negotiation

All seriousness aside, this is a fast, fun and enjoyable workplace to join. Leave the stress of the city behind and embrace the tranquility and easy-going lifestyle.

Click on Apply Now to be considered for an interview.