AI Summary
Design, develop, and implement robust ServiceNow solutions for enterprise asset lifecycle management and operational visibility. Collaborate with stakeholders to gather requirements and deliver high-quality technical solutions. Mentor junior members of the team.
Key Highlights
Design and develop ServiceNow applications and modules
Implement and maintain automated workflows, integrations, and custom applications
Lead technical solutioning efforts and ensure adherence to best practices and platform governance
Technical Skills Required
Benefits & Perks
Target salary range: $160,001 - $200,000
Remote work
Potential for career growth and professional development
Job Description
Job ID: 2511795
Location: REMOTE WORK, VA, US
Date Posted: 2025-11-21
Category: Software
Subcategory: SW Engineer
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: Yes
Description
SAIC is seeking an experienced Senior ServiceNow Developer with deep expertise across Hardware Asset Management (HAM), Software Asset Management (SAM), and IT Operations Management (ITOM) Discovery. This role will be responsible for designing, developing, and implementing robust ServiceNow solutions that support enterprise asset lifecycle management and operational visibility. The ideal candidate has strong technical skills, hands-on configuration experience, and the ability to translate business requirements into scalable platform capabilities.
This role is fully remote and can be worked from anywhere within the United States.
Key Responsibilities:
- Design, develop, and configure ServiceNow applications and modules, with a focus on HAM, SAM, and ITOM Discovery.
- Implement and maintain automated workflows, integrations, and custom applications within the ServiceNow platform.
- Lead technical solutioning efforts, ensuring adherence to best practices, coding standards, and platform governance.
- Develop and optimize ServiceNow Discovery, Service Mapping, and CMDB health across ITOM components.
- Configure and enhance HAM/SAM processes, including asset lifecycle automation, reconciliation, license compliance, and vendor management.
- Collaborate with stakeholders to gather requirements, define user stories, and deliver high-quality technical solutions.
- Troubleshoot issues, conduct root cause analysis, and implement long-term fixes.
- Mentor junior members of the team and contribute to continuous improvement of development practices.
- Support platform upgrades, patching, and overall instance maintenance.
Qualifications
Required Qualifications:
- Bachelor's degree and 9 years of relevant experience, or a Masters and 7 years of relevant experience
- 5+ years of hands-on ServiceNow development experience.
- Strong proficiency in ServiceNow HAM, SAM, and ITOM, including Discovery, Service Mapping, CMDB, and asset lifecycle workflows.
- Experience with JavaScript, Glide API, Flow Designer, IntegrationHub, and API integrations (REST/SOAP).
- Deep understanding of CMDB architecture, CSDM alignment, and data model best practices.
- Proven experience designing technical solutions for enterprise-scale environments.
- Strong analytical, problem-solving, and communication skills.
- ServiceNow certifications preferred (e.g., CSA, CAD, CIS-HAM, CIS-SAM, CIS-ITOM).
- Experience integrating ServiceNow with third-party systems (SCCM, JAMF, Intune, monitoring tools, etc.).
- Background working in ITAM/ITOM-heavy environments or large enterprises.
- Agile/Scrum experience.
- Ability to provide thought leadership on platform strategy and architectural decisions.
SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .