Senior DevOps Engineer

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at www.swordhealth.com.

As a Senior DevOps Engineer at Sword Health, you will play a crucial role in shaping and optimizing the foundation of our rapidly evolving infrastructure. Our mission is to streamline healthcare by providing effective, data-driven digital physical therapy solutions, and our DevOps team is at the core of delivering this vision.

You will lead efforts to enhance our platform’s scalability, security, and reliability, working closely with cross-functional teams to ensure seamless integration of infrastructure changes. If you’re passionate about driving automation, improving deployment processes, and ensuring robust operational support for cutting-edge digital health technology, we would love to have you on our team!

What you'll be doing:

• Design, implement, and maintain scalable, resilient infrastructure to support Sword Health’s high-demand applications and services
• Automate and streamline deployment processes, CI/CD pipelines, and routine maintenance tasks to enhance efficiency and reduce downtime
• Monitor and optimize system performance, proactively identifying and resolving issues to ensure high availability and reliability
• Collaborate closely with development, data, and security teams to ensure seamless integration of infrastructure and code changes
• Drive security best practices by implementing and managing access control, network security, and compliance-related policies across the infrastructure
• Lead incident response and troubleshooting for infrastructure-related issues, ensuring rapid and effective resolution to maintain service continuity
• Mentor and guide junior team members, sharing DevOps best practices and fostering a culture of continuous learning and improvement within the team
• Stay up-to-date with industry trends and emerging technologies, bringing innovative solutions to Sword Health’s DevOps processes and toolchains
  
  
  
  
  

What you need to have:

• Experience with Linux environments;
• Experience with DevOps and GitOps methodologies;
• Experience with Kubernetes and Containerized applications (Docker);
• Experience with Infrastructure as Code (Terraform);
• Experience with Monitoring Tools (Google Cloud Monitoring/StackDriver, Grafana, Prometheus/AlertManager, NewRelic);
• Experience with Jenkins;
• Experience with CI/CD
• Team player, Solution-oriented, Proactive attitude with “Get Things Done” mindset;
• Enthusiast and interested in technologies and innovation;
• Fluent in English (written and oral)
• You should know how to design and implement AI-powered workflows or automations that meaningfully improve efficiency and outcomes
  
  
  
  
  

What we would love to see:

• Experience/Knowledge with Kafka, Prometheus/AlertManager, Grafana, Elasticsearch/ Logstash/ Kibana, Vault, Redis, MySQL, DNS;
• Experience with PHP, Javascript, GoLang;
• Experience provisioning servers and services using AWS, Azure, or GCP;
• Experience/Knowledge with Istio;
• Good know-how about Cloud Networking including VPC Management, Routing, NAT, and overall troubleshooting using TCPdump analysis;
• Familiar with SCRUM methodology
  
  
  
  
  

To ensure you feel good solving a big Human problem, we offer:

• A stimulating, fast-paced environment with lots of room for creativity;
• A bright future at a promising high-tech startup company;
• Career development and growth, with a competitive salary;
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
• A flexible environment where you can control your hours (remotely) with unlimited vacation;
• Access to our health and well-being program (digital therapist sessions);
• Remote or Hybrid work policy (Portugal only);
• To get to know more about our Tech Stack, check here
  
  
  
  
  

Portugal - Sword Benefits & Perks:

• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
• English class
  
  
  
  
  

Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.

Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

• This range includes base, variable and equity
  
  
  
  
  

These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.

Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.