Membership Growth and Development Manager

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Key Responsibilities

• Proactively grow the membership base through strategic recruiting, targeted outreach, and marketing campaigns.
• Cultivate and maintain strong relationships with Referral Network members and Coldwell Banker branch offices to drive engagement, loyalty, and long-term value.
• Increase membership revenue by identifying upsell opportunities, implementing retention strategies, and promoting value-added services.
• Contribute directly to revenue goals by expanding the Referral Network and deepening member engagement.
• Serve as the primary point of contact for licensing requirements, membership benefits, compliance, and inquiries—delivering timely, solutions-focused support.
• Leverage internal systems to manage membership data, track conversions, and optimize outreach efforts.
• Ensure accurate and timely processing of new memberships, renewals, and disassociations to support a seamless member experience.
• Conduct regular audits, reporting, and invoicing to maintain data integrity and uncover growth opportunities.
• Deliver exceptional customer service while managing a high volume of phone calls and emails with professionalism and efficiency.
• Stay current on real estate licensure laws and industry trends to ensure compliance and maintain a competitive edge.
• Maintain a consistently high level of activity, balancing multiple priorities, deadlines, and communications in a fast-paced, performance-driven environment.
• Communicate effectively across all channels, balancing responsiveness with relationship-building in a high-volume, fast-paced environment.
  
  

Qualifications

• High School diploma or equivalent required; Bachelor’s degree preferred.
• 2–5 years of experience in real estate, recruiting, sales, or business development.
• Proven track record of achieving growth or revenue targets.
• Strong customer service orientation with excellent communication skills.
• Proficiency in Microsoft Office and CRM/database systems.
• Real Estate License preferred.
• Prior recruiting or business development experience highly valued.
• Self-starter with the ability to work independently and meet deadlines in a remote environment.
• Ability to multitask and stay organized in a fast-paced, high-volume, and constantly evolving work environment.
  
  

Coldwell Banker® (https://www.coldwellbanker.com/) is one of the world’s leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries. Coldwell Banker is a subsidiary of Anywhere Real Estate Inc.

Anywhere Real Estate Inc. (http://www.anywhere.re/)   (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate (https://www.bhgre.com/) , Century 21® (https://www.century21.com/) , Coldwell Banker® (https://www.coldwellbanker.com/) , Coldwell Banker Commercial® (https://www.cbcworldwide.com/) , Corcoran® (https://www.corcoran.com/) , ERA® (https://www.era.com/) , and Sotheby's International Realty® (https://www.sothebysrealty.com/eng) , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.

At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (https://anywhere.re/wp-content/uploads/2025/03/2024-Impact-Report.pdf) .

We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:

• Great Place to Work
• Forbes World's Best Employers
• Newsweek World's Most Trustworthy Companies
• Ethisphere World's Most Ethical Companies
  
  

EEO Statement: EOE including disability/veteran

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