Junior System Administrator

*Native/Bilingual English is required for this role (read/written/spoken)

Please upload your CV Resume in English.

Monthly salary: $1,200 - $1,400 USD

Along with our partner, we are seeking a motivated and adaptable Junior System Administrator to join their IT team. This role is ideal for individuals with a strong foundation in desktop support and a passion for learning new technologies. They are looking for someone who will assist in maintaining and supporting their IT infrastructure, ensuring smooth operations across systems, devices, and applications.

Key Responsibilities:

• Provide desktop support for Windows environment, including troubleshooting hardware and software issues.
• Administer Microsoft 365 (O365) services, including user account management, email configuration, and license allocation.
• Support and manage mobile devices (iOS) through MDM solutions.
• Utilize remote management tools to diagnose and resolve technical issues for remote users.
• Monitor system performance and assist in routine maintenance tasks such as updates and patches.
• Collaborate with senior administrators on server and network tasks as needed.
• Define and document processes, configurations, and troubleshooting steps for knowledge sharing.
• Provide excellent communication and customer service to end-users and team members.
• Maintain compliance with security policies and assist in implementing best practices.

Required Skills & Qualifications:

• 1–2 years of experience in IT support or system administration.
• Strong knowledge of Windows OS and common desktop applications.
• Hands-on experience with Microsoft 365 administration (Exchange Online, Teams, SharePoint).
• Familiarity with mobile device management (MDM) tools and concepts.
• Proficiency in using remote support tools (e.g., TeamViewer, RMM platforms).
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
• Ability to learn quickly, adapt to new technologies, and work independently.
• Excellent verbal and written communication skills.

Preferred Qualifications:

• Exposure to ticketing systems (e.g., ServiceNow, Jira).
• Basic scripting knowledge of PowerShell.
• Understanding of IT security principles.

Education:

• Associate degree in Information Technology or related field (or equivalent experience).
• Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Fundamentals) are a plus.

Benefits:

• A fully remote position with a structured schedule that supports work-life balance.
• The opportunity to contribute to a growing organization while developing hands-on experience across modern IT systems and technologies.
• Two weeks of paid vacation per year
• 10 paid days for local holidays

*Please note our partner is only looking for full-time dedicated team members who are eager to fully integrate within their team.