AI Operations Manager/Engineer

About SuperAnnotate

SuperAnnotate is a fast-growing, Series B startup revolutionizing the field of AI-data Infrastructure. We specialize in providing cutting-edge data pipeline solutions for Machine Learning, LLM, and GenAI solutions to large enterprise clients, helping them leverage the power of AI to transform their businesses. SuperAnnotate has a fully customizable platform for building annotation tools and workflows that AI projects demand - while unifying the management of all teams, vendors, and data in one place. We’re very proud to have products that are loved by our customers, resulting in us being listed as the highest-ranked platform on G2.

The Role

As our AI Operations Manager/ Engineer, you’ll be at the heart of executing complex coding projects that power next-generation LLM and GenAI solutions for enterprise clients. This isn’t just about writing code, it’s about designing coding data roadmaps, applying your technical expertise to large-scale initiatives, and leading the operational delivery of projects with 100+ global coder contractors. You’ll ensure these projects meet the highest standards of quality, speed, and innovation while directly shaping how enterprise AI projects are brought to life at scale.

This is a global remote opportunity (US Time Zone). The candidates will be required to work and collaborate during Eastern Time (ET) hours.

What You Will Do

• Lead execution of complex coding projects for enterprise clients, translating requirements into clear plans and deliverables.
• Own operational KPIs for quality, throughput, timelines.
• Manage and mentor large, distributed coding teams, fostering accountability, continuous learning, and a high-performance culture.
• Oversee code quality through regular reviews, identifying improvements and ensuring best practices are followed.
• Define and enforce QA protocols.
• Unblock projects in real time, making decisive trade-offs on scope, resources, and risk during standups and client discussions.
• Collaborate cross-functionally with product, engineering, and client stakeholder
• Drive innovation in project execution, improving processes, contractor management, and delivery methodologies over time.

What You Will Bring

• Minimum 5 years of experience
• Strong coding expertise in one or more popular languages (Python, Java, C++, JavaScript), with the ability to reason about unfamiliar codebases and spot issues without execution.
• Track record of leading complex technical projects from planning through delivery, balancing quality, timelines, and client needs.
• Skill in breaking down ambiguous requirements into clear, reproducible examples, test plans, and edge-case scenarios that guide team execution.
• Solid grounding in software development best practices including version control (Git), testing, debugging, and code review.
• Understanding of LLMs, AI technologies, and the GenAI landscape, with the ability to apply insights to project design and delivery.
• Fluency in spoken and written English, with the ability to collaborate across time zones and communicate technical decisions to diverse stakeholders.
• Calm, detail-focused problem solver with strong analytical skills, able to make thoughtful, decisive calls in fast-moving scenarios while maintaining high standards of ethics and quality.

Strong Plus

Experience managing distributed or contractor-heavy coding teams at scale, with the communication and leadership skills to align contributors toward shared goals.

Why Join Us?

Salary: BDT 150,000- 200,000 (Based on Skills and Experience)

Note: In addition to the monthly salary, employees are eligible for

• Two Festival Bonuses
• Group Health Insurance
• Morning Snacks
• Employee Engagement Programs (Pahela Baishakh, Falgun, Year Ending Program, New Year Celebration, Annual Picnic / Outing)

Our Unique Offers

• Innovative Environment: Join a top Global AI innovator at the forefront of cutting-edge advancements.
• Impactful Work: Contribute to global AI progress and shape the future of technology.
• Growth Opportunity: Ideal for professionals seeking new challenges in the global AI industry.
• Competitive Compensation: Enjoy a rewarding salary and comprehensive benefits package.
• Multicultural Exposure: Thrive in a diverse, collaborative environment that fuels innovation.

Only shortlisted candidates will be contacted for an interview!

The job will require to be contracted through our local partner in Bangladesh.

Equal Opportunity

We are an equal-opportunity employer and value diversity at our company. At SuperAnnotate diversity means to us making an effort to reflect the many experiences and identities of the outside world, and treating each other with fairness and without bias. Every day we foster an environment where people of all backgrounds not only belong, but excel to succeed as a company and grow together. We offer equal opportunity regardless of sex, sexual orientation, national origin, color, race, age, marital status, disability, gender identity, veterans and more.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.