Business Analyst - Process Transformation and Data Analysis

About adm Indicia

adm Indicia is a next-generation brand activation agency. We create and activate meaningful brand experiences that drive ROI .

Our purpose is to simplify our clients’ below-the-line marketing, build sustainable ROI and engage their customers across the path to purchase . Everything we do is optimized through leading strategic capability and actioned through executional excellence.

Our substantial investment in technology and data science and resource, provides our differentiation in the marketplace. Data insight and marketing technology gives us the ability to measure our work, evidencing ROI as the most critical metric in today’s environment.

Our values

We are collaborative, we thrive through our relationships.

We are courageous , we create boldly and execute fearlessly.

We are authentic, we act with integrity and transparency.

We are pioneering, we win when we lead the way.

We are purpose-driven, we create meaningful, sustainable and profitable brand experiences.

Purpose of the role

The Business Analyst will support the Business Process Innovation team in delivering process transformation, data analysis, and implementation support for client engagements. The role focuses on requirements gathering, process documentation, insights creation, cross-functional coordination, and supporting project execution from discovery through implementation.

Day-to-day tasks

• Conduct data and process analysis to understand current-state operations
• Document requirements, process flows, SOPs, and user stories
• Support project leads across DMAIC phases—Define, Measure, Analyze, Improve, Control
• Prepare weekly reports, decks, and stakeholder updates
• Gather inputs from internal and client teams
• Support project planning, timelines, and risk mitigation
• Coordinate with Technology, PMO, and Analytics teams
• Attend internal & client meetings

Skills, knowledge, experience and exposure

• Bachelor’s degree in Business, Engineering, Systems, Analytics, or related field
• Microsoft Excel, PowerPoint, Word
• Lucidchart, Miro, or Figma
• Airtable, Jira, or Asana
• Power BI, Tableau or other BI tools
• Strong analytical skills (Excel, data manipulation, process analysis)
• Experience documenting requirements and process flows
• Strong written and verbal communication; ability to present to executives
• Ability to translate business needs into actionable recommendations
• Proactive, organized, and capable of managing multiple priorities

Nice-to-have skills

• Exposure to Lean, Six Sigma, Agile, or ITSM methodologies
• Consulting or transformation program experience
• Familiarity with ERP systems or data warehouses
• Basic SQL knowledge

Mindset and temperament to navigate the role

• Analytical and structured thinker
• Strong communicator
• High accountability
• Detail-oriented yet adaptable
• Comfortable in fast-paced environments
• Collaborative and proactive

This is a remote role with flexibility for travel to client sites as needed. Candidates must be located in the greater Washington, DC area.

We are an equal opportunities employer and as such, will make any reasonable adjustments to accommodate the needs of all candidates. If you have any such needs or requirements in the context of your interview, please notify us so that we can make the appropriate arrangements.