Senior Business Analyst - RPA

FLSA Status

Exempt

Schedule:

Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs.

In This Role, You Will:

Play a pivotal role in bridging the gap between business needs and technical solutions utilizing robotic process automation (RPA) technology, collaborating with business partners to define product requirements, developing a product understanding, and communicating effectively to both business and technical audiences to define solutions that align with business objectives.

Responsibilities and Essential Duties:

• Lead sessions with stakeholders to gather, document, and analyze business requirements for RPA projects and enhancements.
• Develop user stories and process flows to support the development of RPA solutions.
• Work collaboratively with team members to design a solution that will meet business requirements and fulfil user stories.
• Collaborate with developers to test and verify that solutions will meet the business requirements.
• Accountable for reviewing and finalizing extensive functional and technical documentation.
• Create project documentation to include user manuals, training deliverables, business requirements documentation, test scripts and work product validation..
• May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service.
  
  
  

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Required Qualifications:

• Bachelor’s degree in related field (Information Systems, MIS, BIS, etc.); additional, applicable years of experience may be substituted for a bachelor’s degree.
• Three (3) years’ experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects translating business requirements into technical solutions.
• Demonstrated experience using RPA technology to deliver business solutions, with experience documenting and optimizing workflows using RPA/APA technologies.
• Experience testing and validating solutions as a Business Analyst in SDLC.
• Working knowledge of Six Sigma methodologies (e.g., DMAIC, root cause analysis) to drive continuous improvement and operational excellence.
• Ability to elicit and translate high-level business needs into specific and concise processes.
• Demonstrated history of successful project completion, exhibiting excellent project management skills with the ability to self-manage, complete project deliverables, meet deadlines, handle and prioritize simultaneous requests, and work with teams laterally and upwards.
• Displays strong business aptitude and a positive attitude.
• Detail oriented with creative and analytical thinking abilities.
• Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts.
• Confident in making well-informed decisions that are accurate and detail-oriented.
• Ability to use strong problem-solving skills to find solutions to problems that are technically complex and require collection, interpretation, and analysis of data from diverse sources.
• Ability to understand and articulate complex processes to a non-technical audience.
• Excellent interpersonal skills necessary to communicate professionally and effectively, verbally and in writing, with vendors, service dealers, customers, and all levels of company staff.
  
  
  

Preferred Qualifications:

• Experience with Automation Anywhere system.
  
  
  

Physical Demands:

While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; and talk or hear. The employee is occasionally required to move about. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.

Compensation: Salary (commensurate with experience) + Bonus

Benefits: Mariner Finance offers comprehensive benefits to eligible employees, including:

• Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA
• Vision Insurance
• Dental Insurance
• Company-paid Basic Life, Long-Term Disability, and AD&D Insurance
• Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance
• 401(k) and Company Matching Contributions
• Paid Time Off - full-time employees may accrue a minimum of 120 hours per year
• 11 Paid Holidays
• FMLA
• Employee Assistance Program (EAP)
• Paid Parental Leave
• Referral Incentives
• Education Assistance Program
• Complimentary FIMC Membership Plan
• Access to industry-specific training programs
• Certain roles may qualify for additional benefits such as Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement. Contact careers@marinerfinance.com for additional information.
  
  
  

Benefits provided are consistent with applicable state laws and Company policies. Eligibility may vary based on full-time or part-time status, location, or management level.

For additional information, please visit: https://www.marinerfinance.com/careers/benefits/

Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace.

Mariner Finance, LLC | NMLS #166564