Senior Security Engineer

Position Summary

We are seeking a highly motivated Security Engineer to join our team. The successful candidate will have a strong background in cybersecurity and a comprehensive understanding of security principles, firewalls, cloud security, and network infrastructure. They will be responsible for designing, implementing, and maintaining security measures to safeguard our SaaS platform against threats.

Duties and Responsibilities

• Design, implement, and manage a SIEM that monitors multiple platforms. Manage threat detection rules, dashboards, and runbooks in collaboration with IT Team.
• Enforce Zero Trust for remote workforce using Intune and EDR.
• Implement and maintain SOAR playbooks, automate incident response and integrate security tools for faster remediation.
• Monitor and respond to alerts in Microsoft 365 Defender; lead incident investigations.
• Secure Office 365, AWS, Azure and CoLo environments, including WAF and firewall configurations.
• Proactively identify and register risks, drive timely remediation.
• Proactively identify SaaS platform architecture security vulnerabilities.
• Conduct risk assessments, security audits, and vulnerability testing to identify weaknesses and enforce security standards.
• Assist in responding to Request for Information from customers/vendors as-needed.
• Work closely with the development team to ensure that security is integrated throughout the software development lifecycle (SDLC).
• Assist in maintenance of code scanning tools.
• Keep up to date with the latest security systems, standards, authentication protocols, and products to ensure the company's defenses remain robust.
• Work with third-party managed security service providers on security remediation activities.
• Train staff on security awareness and best practices.
• Collaborate with Security & Compliance Manager, IT, Software Developers and other departments to ensure alignment between security and business functions.
• Create and maintain security documentation, policies and procedures.
• Other duties as assigned.

Desired Skills and Experience

• 5+ years of experience in similar role and/or experience
• Ability to be proactive, enthusiastic, hardworking, and friendly in a fast-paced environment, with minimal supervision
• Handle a high volume of requests and projects
• Excellent verbal and written communication skills
• Having excellent problem-solving skills. Being oriented towards finding solutions to problems is key
• Experience with ITIL Processes or SOC 2
• A working knowledge of the current Microsoft Windows, SSO, SaaS and Linux (preferred)
• Experience with PowerShell and Python a plus
• Excellent organizational skills with the ability to prioritize and manage multiple tasks
• Ability to focus on detailed work for extended periods of time
• Professional work ethics, and integrity

Benefits/Perks

• Work from home
• Competitive Salary & Annual bonus
• 100% Employer Paid Medical, Dental and Vision Insurance for Employee Only Coverage (US only)
• Employer Match for 401(k) plan & DPSP
• Employer paid short & long term disability and life insurance (US only)
• Flexible PTO Policy + 12 Company paid holidays a year

MadCap Software is fully remote, with employees distributed across the US & Canada. We are currently hiring in the following approved *states: California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Maryland, New Jersey, Ohio, Pennsylvania, Tennessee, Texas, Virginia, Washington, Wisconsin and Canada in Québec, Ontario, and British Columbia.

*We reserves the right to change the list of approved states at anytime.

Salary Range: $120K - $150K USD + annual bonus

In addition to our commitment to equal pay for equal work, MadCap is also committed to equal opportunity regardless of race, color, age, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, sexual orientation, marital status, citizenship, national origin, disability, or veteran status.