Senior Applications Engineer - eDiscovery and Litigation Support

Franklin Fitch United State
Remote
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AI Summary

Lead the support and enhancement of legal technology tools for case management, e-discovery, and collaboration at a top-tier international law firm.

Key Highlights
Serve as the final tier of escalation for IT/Litigation Support issues and requests
Partner with litigation support staff, attorneys, and firm leadership to gather requirements and implement tools
Perform ongoing software lifecycle management including upgrades, patching, and performance monitoring
Technical Skills Required
Windows Mac OS Relativity LiveNote TextMap/CaseMap Office 365 Adobe Acrobat Professional Citrix Document comparison
Benefits & Perks
Up to $160,000 salary
Bonus
Fully remote role available across the US

Job Description


Application/System Engineer – eDiscovery | Remote (US) | Up to $160,000 + Bonus


Ready to elevate litigation technology at a top-tier international law firm?


An international law firm is seeking an Applications Engineer – Litigation Support to lead the support and enhancement of legal technology tools critical to case management, e-discovery, and collaboration. This dynamic, client-facing role sits within the IT department and requires strong engagement with attorneys, litigation support teams, and firm leadership.


What You’ll Do:

🔹 Serve as the final tier of escalation for IT/Litigation Support issues and requests, providing expert-level support for litigation technology and processes.

🔹 Partner with litigation support staff, attorneys, and firm leadership to gather requirements, recommend improvements, and implement tools for trial transcript management, e-discovery, client collaboration, and secure data access.

🔹 Perform ongoing software lifecycle management including upgrades, patching, and performance monitoring.


What You’ll Need:

✅ Minimum 3 years’ experience supporting legal technology in a medium to large law firm environment.

✅ Strong experience with legal applications such as document management, e-discovery platforms & Transcript Platforms.

✅ Experience supporting both Windows and Mac OS environments.


Tech:

💥TextMap/CaseMap is needed, Relativity, LiveNote, and an understanding of Windows Infrastructure are preferred.


Nice to Have:

🔹 Strong knowledge of Office 365, legal macros/templates, Citrix, document comparison, and Adobe Acrobat Professional.

🔹 Familiarity with secure data handling, e-discovery collection, and protective order compliance.


This is a fully remote role available across the following cities and corresponding states, Atlanta, Austin, Boston, Chicago, Dallas, Houston, LA, Miami, NY, Salt Lake City, San Fran, Seattle, Silicon Valley, Washington, Wilmington (Delaware).


Apply now or reach out to r.bray@franklinfitch.com to start the conversation!


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