Sales Operations and Strategy Director

About Our Client

Our client is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, it demystifies complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, the platform is the real-time source of truth that understands every network in context — from data center to cloud to the internet. T

his single platform unifies and correlates cloud, device, flow, and synthetic data to turn telemetry into action. Market leaders rely on the company to run, manage, and optimize their networks.

About The Role

The company is seeking a Sales Operations and Strategy Director to drive the operational and analytical excellence that powers its global sales organization. This role develops and operationalizes the organization's revenue strategy through precise forecasting, capacity modeling, and performance analytics—ensuring efficient scaling and clear execution.

As a key member of the Revenue Operations team, this individual will serve as a trusted advisor to Sales leadership, driving core operating cadences, delivering data-driven insights, and leading high-impact projects that accelerate growth across the sales motions. This role will also direct initiatives that align segmentation, territory design, and compensation planning to ensure Go-To-Market cohesion and scalability.

This role is ideal for an operator who thrives at the intersection of strategy and execution. The successful candidate will leverage the organization's modern Go-To-Market tech stack and analytics capabilities to deliver trusted insights and streamline processes across the sales organization.

Key Responsibilities

• Lead Global Sales Operations: Manage all aspects of sales operations, including territory planning and optimization, sales compensation design and management, sales process improvement, and operational governance.

• Executive Communication: Deliver clear, data-driven narratives and performance insights to senior leadership. Manage preparation of executive reports, QBRs, and Board presentations that help inform decision-making and business alignment.

• Forecasting & Pipeline Management: Influence forecast accuracy and pipeline integrity through standardized processes, metrics, and methodologies. Establish clear KPIs and reporting cadence to support executive visibility and accountability.

• Sales Design & Planning: Own sales organization design, segmentation, capacity planning, and coverage models to ensure balanced territories, effective resource allocation, and alignment with growth objectives.

• Strategic Partnership: Partner with Sales, Solutions Engineering, Marketing, and Finance leadership to develop and operationalize strategies that enable the sales organization to scale effectively and achieve performance goals.

• Performance Management & Insights: Deliver proactive reporting, dashboarding, and analysis of sales performance, including pipeline health, territory effectiveness, capacity utilization, and coverage optimization.

• Strategic Partnership & Cross-Functional Alignment: Partner with Sales, Solutions Engineering, Marketing, and Finance leadership to develop and operationalize strategies that enable the sales organization to scale effectively. Partner with departments across the organization to identify performance gaps and drive improvement through best practices, process adoption, and effective use of sales technologies.

• Operational Excellence: Establish governance frameworks, standardize workflows, and maintain data integrity to enhance efficiency and scalability across the global sales organization.

Required Qualifications

• 8+ years of experience in Sales or Revenue Operations, with end-to-end ownership of forecasting, planning, and compensation across global or multi-segment sales organizations.
• 4+ years in a B2B SaaS growth environment, supporting scaling Go-To-Market teams through data-focused processes and strategic planning.
• Deep understanding of B2B SaaS metrics, sales compensation strategy, pipeline management, and capacity and coverage modeling.
• Hands-on expertise with the Sales Operations tech stack — Salesforce (required), CPQ, Gong, and BI platforms (Sigma, Tableau, Looker, or Power BI).
• Proven ability to analyze complex data and deliver actionable insights on territory performance, productivity, and revenue optimization.
• Strong analytical and financial modeling skills; highly proficient in Excel with experience building scalable forecasting or capacity models.
• Exceptional communication and executive presence, with the ability to influence and align Sales, Solutions Engineering, Marketing, Finance, and other Go-To-Market leaders.
• Strategic thinker with strong operational discipline; adept at balancing long-term process transformation with daily execution.

Preferred Qualifications

• The hiring organization encourages applications even if candidates do not meet 100% of the qualifications, as skills and experience may still be valuable.

What is Offered

The company is a fully remote organization that operates globally. Professionals are sought to help thrive as an organization and, in turn, to broaden and enhance their careers. The interview process is thorough to understand skills and how they will relate to successful growth within the organization. The compensation philosophy encompasses a fair program for all in order to attract, engage, and retain talented individuals who will drive the business and wow customers.

The compensation range for this position is: $200,000 - $250,000. This range reflects the low and high end of the U.S. compensation range the organization reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential
• A geographic market-based approach

In addition to a great career opportunity, the organization offers stellar benefits for employees, which include:

• 100% of premiums are paid by the company for health, vision, and dental coverage for employees and their dependents.
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family.
• Paid family & medical leave.
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays.
• 401(k) retirement account.
• Home office reimbursement.
• Stock options.

About the Culture

The true meaning of the organization is visibility. There is a commitment to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented within the organization.

The organization does not look for individuals who fit the culture, but those who will continue to add to the culture.

Encouragement is given to everyone to apply, especially individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status.

Note:

“We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.”