Join TDCX as a Cloud Solutions Technical Sales Specialist to work with leading global brands and develop your career in cloud solutions. This role requires excellent technical skills and sales experience. Apply now to unlock your full potential.
Key Highlights
Technical Skills Required
Benefits & Perks
Job Description
#BeMore
Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.
Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore!
Major Responsibilities
As a Cloud Solutions - Technical Sales Specialist, you will:
- Service as a trusted technical advisor, guiding customers through the technical intricacies of cloud products, services and over all solutions.
- Provide in-depth technical knowledge to advice customers on how products and services can meet their specific needs.
- Build and maintain strong relationships with customers, understanding their evolving needs and identifying opportunities for upselling and or cross-selling.
- Drive sales growth by acquiring new business and increasing sales withing existing accounts.
- Offer pre- and post-sales technical support, train customers on product usage, and ensure accuracy and effectiveness of recommended solutions.
- Work with product and other teams to ensure products meet customer needs and to improve overall service offerings.
- Contribute to the development and refinement of sales processes, methods, and strategies.
- Execute strategy, drive to achieve objectives and activity metrics, and contribute input to the execution success.
- Understand and maintain competitive analysis for cloud solutions and differentiations across the territories.
Who are we looking for?
- Excellent Thai communication/written skills.
- Please note this role will require you to work fully on site in Kuala Lumpur, Malaysia.
- Minimum academic qualification: Diploma/Degree in IT or Computer Science.
- Minimum 1 year in inside/field sales as a presales/ solutions engineer with extensive experience in cloud solutions, preferably in Microsoft Azure / AWS / Google Cloud / etc.
- Architecture certification from any cloud service provider is a plus (AWS architect, Azure architect, Microsoft Cloud Associate/ Specialist, etc).
- Excellent presentation skills.
- Excellent track record of achieving revenue targets and ability to work with diverse teams.
Benefits
- Competitive salary package
- 100% Relocation coverage for Expats (work permit, employment pass, flight ticket)
- 14 days hotel accommodation coverage for Expats
- Exclusive tuition fee discount for Master's Degree enrollment with our partnered Universities.
- Exclusive voucher/discount for the purchase of mobile phone, flight, hotel, etc from our Global partners.
- Annual leave: 15 days
- Medical Leave: 14 days
- Hospitalization Leave: 60 days - inclusive of 14 days of outpatient medical leave
- Marriage Leave: 3 working days
- Paternity Leave: 5 working days
- Child Care Leave: 3 working days
- Compassionate Leave: 3 working days
- Medical Insurance Benefits: Provided
Who is TDCX?
We serve some of the world’s best brands from our centers of excellence in Singapore, Philippines, Malaysia, Thailand, Hong Kong, China, Japan and Spain. We specialize in perfecting our clients’ customer experience and elevating their sales. We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients. Our company has won over 200 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.
Please send your latest CV to Ms. Irene: thuy.nguyen@tdcx.com, Whatsapp: +84914261412