We are seeking a highly experienced Linux system administrator with expertise in BMC Discovery application administration to join our Configuration Management Inventory BizOps team. As a key member of our team, you will be responsible for maintaining and troubleshooting our Linux-based infrastructure, as well as providing technical leadership and support to a distributed team.
Key Highlights
Technical Skills Required
Benefits & Perks
Job Description
Title- BMC Discovery Engineer
Location- Remote
Position Type: Fulltime/Contract
Job Description:
Overview
The Configuration Management Inventory BizOps team is looking for a BizOps Engineer who is experienced in Linux and/or Unix System administration. A perfect candidate would also have experience administering the BMC Discovery application.
In this role you will maintain the current BMC Discovery infrastructure which is dominantly Linux based.
Role
Ultimately, the role of Biz Ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications.
All About You
• Provides technical leadership and support to a distributed team managing globally distributed infrastructure.
• Configure, deploy, and administer Linux-based systems across multiple environments.
• Administer the BMC Discovery Software which serves the role of Configuration Management Inventory collection from nearly every type of IT Infrastructure that exists.
• Troubleshoot Network Connectivity and/or Credential issues such as:
• SSH to Linux/Unix Platforms
• WMI Query and Powershell to Windows
• SNMP to Network Devices
• API Connections (for example Credential and Connection to Cloud Providers AWS, Azure, GCP, etc.)
• Discuss, plan, and manage change implementation for upgrades, releases, migrations, and other maintenance.
• Monitor and respond to system alerts and failures.
Qualifications
• BS degree in Computer Science, Network Engineering, code development or equivalent practical experience (at least four years).
• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
• We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.
• We need team members with an appetite for change and pushing the boundaries of what can be done with automation.
• Security-first mentality (Security is critical in everything we do).
• Customer-first mentality (Our entire enterprise is our customer base).
• A Can-Do attitude and a passion for improving process and automation.
• The ability to have fun while being highly productive.
• Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.
• Extensive experience with Linux operating systems (such as CentOS, RHEL, OEL, Unbuntu).
• BMC Discovery administration experience would be ideal.
• SNMP walk and MIB-tree review experience a plus.
• Understanding of ITIL basics and the principles of change control management is ideal.
• Experience with IT Service Management (ITSM) tools such as Remedy, Service Now, etc. is ideal.
• Configuration Management Database (CMDB) experience ideal.
• CompTIA Security+ or other Linux and/or network administration certifications ideal
• Experience with deployment/configuration management and CI/CD and release tools such as Chef, Jenkins, Ansible, Puppet, XL Release (XLR), Octopus, Satellite, Flow, etc.
• Experience with scripting technologies such as Bash, Python, Perl, Powershell, etc.
• Understanding of Windows Server 2012+ and domains.
• Understanding of software and package inventory collection basics.
• Experience supporting Apache WebServer and/or middleware application servers and Java RunTime Environments (Tomcat, WebSphere, WebLogic, JBoss, etc).
• Understanding of common security architecture designs.
• Basic understanding of SSL/TLS and how certificates work.
• Understanding of source code management under a version control system like Git.
• Understanding of networking methodologies at scale.
• Experience with Agile methodologies.
• Experience with monitoring solutions such as Splunk, Dynatrace, AppDynamics, Nagios, Zabbix, etc.
• Understanding of cloud methodologies and services, particularly AWS and Azure.
• Remote server diagnostics and troubleshooting required.
• Understanding of patch/lifecycle management of Linux and Windows endpoints required.
• Red Hat Certified System Administrator (RHCSA)
• Red Hat Certified Engineer (RHCE)
Preferred skills:
BMC Discovery Certification
5+ years’ experience in BMC Discovery platform, architecture & attribute management.
Knowledge of REGx in pattern Matching
Should have strong working knowledge of BMC Discovery/Application Discovery and Dependency Mapping (ADDM) infrastructure and Administration
Experience with Splunk, Dyntrace, Docker, Kubernetes is a plus.
REST API Integration Experience (familiar with curl, swagger, request/payload management)
Knowledge of integrations of BMC Discovery with a CMDB (Remedy/ServiceNow, etc.) and other applications
Knowledge of SAAM/CAM Concepts a plus