AI Summary
Join LendingClub's Fraud Risk Management team to develop and optimize card-related fraud strategies, leveraging advanced analytics and data-mining techniques to protect members and ensure a seamless customer experience.
Key Highlights
Develop and optimize fraud strategies balancing risk mitigation with strong member experience
Leverage deep knowledge of Mastercard/Visa network transaction data to design rules and logic addressing compromised card and online card fraud
Partner with cross-functional teams to implement strategies accurately and perform as intended
Technical Skills Required
Benefits & Perks
Base salary range: $148,000 - $173,000
Health, dental, and vision plans for employees and their families
401(k) match
Health and wellness programs
Flexible time off policies for salaried employees
Up to 16 weeks paid parental leave
Job Description
Current Employees of LendingClub: Please apply via your internal Workday Account
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!
About The Role
As a key member of LendingClub’s Fraud Risk Management team, you will play a critical role in protecting our members and strengthening the integrity of our products. You will lead the development of card-related fraud strategies, build and monitor performance metrics, and partner closely with teams across the organization to ensure LendingClub delivers a safe and seamless experience for our customers.
What You'll Do
- Develop and optimize fraud strategies that balance risk mitigation with strong member experience - minimizing card transaction fraud losses while supporting healthy card usage across LendingClub’s banking and credit products
- Leverage deep knowledge of Mastercard/Visa network transaction data to design rules and logic that address compromised card and online card fraud
- Research, design, and test innovative solutions that enable scalable, accurate fraud detection and decisioning
- Analyze large, complex datasets to identify emerging fraud patterns and uncover actionable insights using advanced analytics and data-mining techniques
- Partner with Fraud Operations, Product, Engineering, and Rules teams to ensure strategies are implemented accurately and perform as intended
- Build automated dashboards and reporting to track key KPIs (e.g., fraud loss, approval and conversion performance) and communicate strategy impacts and insights to senior leadership
About You
- 6+ years of professional experience, including 3+ years in a Risk role within FinTech, banking, lending, payments, or e-commerce
- Bachelor’s degree or higher in a quantitative discipline such as Statistics, Math, Engineering, or Economics; or equivalent work experience
- Strong understanding of debit and credit card fraud vectors and industry best practices
- Proficient in analytical tools such as SQL/SAS and Python/R
- Experienced with data visualization and BI tools such as Tableau or Excel to create clear, actionable dashboards
- Excellent communication skills with the ability to translate complex analyses into simple, compelling recommendations
San Francisco
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.
Time Zone Requirements
Primarily PT
While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 148,000-173,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.