General Manager - Fine Dining Restaurant

About Vandelay Hospitality Group

For over a decade, Vandelay Hospitality Group has defined what it means to deliver iconic, enduring hospitality experiences. With a growing portfolio of distinctive brands across the country, we are driven by craftsmanship, connection, and the pursuit of excellence. Each Vandelay concept reflects the spirit of American dining through timeless design, intentional service, and an uncompromising commitment to quality that leaves a lasting impression on every guest.

What truly distinguishes Vandelay is our commitment to long-term growth; for both our people and our brands. Many of our senior leaders began their careers as General Managers. We intentionally develop talent from within, and high-performing GMs have clear pathways into multi-unit and Director-level leadership roles.

About the Opportunity - Jack & Harry's

As General Manager of one of Vandelay Hospitality Group’s fine-dining concepts, Jack & Harry's, you will serve as the steward of the guest experience, culture, and standards of service excellence. This is a leadership role for a hospitality professional who understands that exceptional service is both an art and a discipline.

You will lead a highly trained team, set the tone on the floor, and ensure every guest interaction reflects refinement, warmth, and precision. This role requires a deep understanding of fine-dining service standards, team development, and operational excellence, paired with a genuine passion for hospitality.

This role is based in Dallas, TX, and candidates must be open to relocation; Vandelay Hospitality Group provides relocation support and sponsorship to ensure a smooth transition.

Core Responsibilities

• Lead, inspire, and develop a high-performing team that embodies Vandelay’s culture, values, and standards of exceptional hospitality.
• Create memorable dining experiences by exceeding guest expectations and demonstrating a genuine love for the art of hospitality.
• Foster a high-energy, service-oriented environment, modeling Vandelay’s standards of excellence and motivating your team to uphold them.
• Respond to guest concerns (both written and verbal) with professionalism, creativity, and a solutions-focused mindset.
• Oversee all daily operations with precision, ensuring seamless service, polished execution, and a consistently elevated guest experience.
• Drive financial performance by developing accurate forecasts and budgets, monitoring key metrics, and achieving labor, COGS, and profitability goals.
• Analyze monthly P&L statements, clearly articulate fluctuations, and present action plans during leadership meetings.
• Recruit, train, mentor, and retain exceptional talent, maintaining accurate training records and leading effective orientations that reinforce VHG culture and expectations.
• Build a strong leadership bench by coaching managers and supporting ongoing growth, development, and succession planning.
• Create and execute initiatives that increase sales, profitability, and guest check average through community engagement and smart business strategies.
• Uphold rigorous operational standards across service, culinary execution, sanitation, cleanliness, safety, and regulatory compliance.
• Ensure all food and beverage products are consistently prepared and served according to Vandelay’s recipes, portioning, and presentation standards.
• Oversee accurate purchasing, correct invoicing, and proper storage and rotation of all products to ensure freshness, quality, and cost control.
• Maintain the aesthetic and physical upkeep of the restaurant, both inside and outside, ensuring a polished and inviting environment.
• Ensure all restaurant paperwork (including daily reports, payroll, purchase orders, and HR documentation) is completed accurately and on time.
• Identify and respond to safety hazards promptly, ensuring a safe working environment and adherence to all local, state, and federal regulations.
• Lead weekly manager meetings and participate in scheduled GM meetings to communicate updates, align on goals, and strengthen team cohesion.
• Use guest feedback and reviews to drive continuous improvement, implementing action-based strategies that elevate the guest experience.
• Apply fair, consistent disciplinary actions aligned with Vandelay’s standards and protocols.
• Serve as an ambassador of Vandelay Hospitality Group, upholding the company’s mission and fostering a culture of growth, excellence, and hospitality.

Requirements

• High school diploma or GED required; Bachelor's Degree in Restaurant / Hospitality Management or similar field of study strongly preferred
• 2+ years of General Manager experience in a fine-dining or luxury full-service environment, with a strong preference for candidates who have led teams in Michelin-caliber dining rooms
• Ability to work a flexible schedule including evenings, weekends and holidays
• Trustworthy, detail-obsessed and open to constructive feedback
• Exceptional communication skills both written and verbal
• Desire and natural ability to with our engage guests, exuding an infectious commitment to guest service at all times

Perks

• Medical, Dental and Vision benefits available
• Paid Time Off
• Dining discounts at all Vandelay Hospitality Group concepts
• Professional development and career growth
• Robust Training program
• All Vandelay Hospitality Group restaurants are closed on Thanksgiving, Christmas and the 4th of July so our team can celebrate with their friends and family
• A collaborative, uplifting culture where we take care of our guests by taking care of our people first

Physical Requirements

• Ability to lift up to 50 pounds
• Ability to work standing and walking for extended periods of time

If you’re a passionate leader who thrives in a fast-paced environment and is eager to grow with a company that values hospitality and teamwork, we’d love to hear from you!

Vandelay Hospitality Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.