Lead product enhancements and user experience improvements for a leading veterinary software platform. Collaborate with cross-functional teams and veterinary clinics to drive customer growth and adoption.
Key Highlights
Technical Skills Required
Benefits & Perks
Job Description
About Our Client
Our client is modernizing the future of veterinary software and the pet parent healthcare experience. The suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on the platforms daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year.
Our client is modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by top venture investors, this is a fast-growing, mission-driven company. The organization is searching for talented and passionate people who want to help shape the future of veterinary care.
About The Role
This Product Manager role focuses on improving a technology platform that supports veterinary clinics and pet parents. The position drives user experience enhancements, gathers and analyzes product feedback, oversees quality assurance, and removes obstacles to customer growth and adoption.
Working cross-functionally with engineering, onboarding, account management, and support teams—as well as directly with veterinary clinics and pet parents—the Product Manager helps identify product strengths, opportunities, and risks. The role plays a key part in shaping a widely trusted platform that powers daily clinic operations, with the broader mission of enabling clinics to deliver better, more efficient care through technology.
What You’ll Do
- Drive Product Enhancements: Monitor long-term projects for optimization opportunities and work with cross-functional teams to implement improvements.
- Turn Feedback into Action: Collect and evaluate user feedback through surveys and direct interactions with veterinary clinics and pet parents.
- Support Key Initiatives: Collaborate with onboarding and support teams to remove roadblocks and create seamless customer experiences.
- Shape Product Documentation: Build out feature documentation to align business and engineering teams on new and existing functionality.
- Lead Small Feature Developments: Manage 1-2 low to mid-level feature builds, defining requirements, ensuring smooth engineering handoffs, and conducting QA testing.
- Train Internal Teams: Educate departments on new product features to ensure consistency in customer interactions and maximize feature adoption.
What They’re Looking For
- Experience: A four-year college degree with a track record of managing multiple projects and priorities.
- Skills: 3+ years of experience in a product role.
- Attention to Detail: A knack for catching the smallest inconsistencies and ensuring high-quality output across projects.
- Strong Communicator: Ability to distill complex ideas into simple, actionable insights and build consensus across teams.
- Critical Thinker: Aptitude for diving into data, interpreting trends, and proposing data-driven solutions. Some experience with Excel and data analytics platforms is preferred.
- Organization Pro: Thrives in a fast-paced environment, balancing competing priorities without missing a beat.
- Tech-Savvy: Experience with Excel and data analytics platforms is a plus.
Benefits (Full Time Roles)
- 100% remote within the USA.
- Medical, Dental, and Vision Insurance.
- Automatic 401k contribution.
- Employee referral program.
- At home office setup.
- Bi-annual company retreats.
- Open vacation policy.
- Equity.
- Monthly team events.
Salary Range
The typical base pay range for this role across the U.S. is: $65,000/year - $160,000/year + bonus + equity + benefits. Actual compensation may vary based on skills, qualifications, and experience.
Note:
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