Provide technical support and maintenance for identity and access management solutions deployed in Oracle Cloud environments. Troubleshoot issues, optimize IAM processes, and collaborate with cross-functional teams to enhance application performance.
Key Highlights
Technical Skills Required
Benefits & Perks
Job Description
Oracle Cloud IAM Application Support Engineer - Finnish (Remote anywhere from Bulgaria)
Our client is seeking talented professionals to join a dynamic team delivering top-notch customer experiences. This is an exciting opportunity to advance your career while working with cutting-edge cloud technologies and contributing to secure and reliable identity and access management solutions.
What You’ll be Doing
You will receive training and ongoing coaching to succeed in your role. As an Oracle Cloud IAM Application Support Engineer, you will be responsible for providing technical support and maintenance for identity and access management solutions deployed in Oracle Cloud environments. You will ensure that applications running on Kubernetes pods are secure, reliable, and compliant with organizational policies. This role involves troubleshooting issues, optimizing IAM processes, and collaborating with cross-functional teams to enhance application performance. You also led the design and implementation of Oracle Identity Cloud Service solutions to manage user identities and access across various applications.
Equal Opportunity Employer
The company is committed to building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Diversity is valued as it brings new perspectives and enhances the quality of service delivered.
What You’ll Be Doing
As an Oracle Cloud IAM Application Support Engineer, you will:
- Provide functional and technical support for IAM applications, including troubleshooting, issue resolution, and maintenance of systems running on Kubernetes.
- Monitor application performance and stability within Kubernetes environments, identifying areas for improvement and implementing necessary changes.
- Collaborate with development, security, and operations teams to resolve technical issues and implement IAM best practices across cloud applications.
- Manage incidents related to IAM services, ensuring timely resolution and proper documentation in line with ITIL processes.
- Assist in the administration of user identities, roles, and permissions within Oracle Identity Cloud Service, ensuring compliance with security policies.
- Create and maintain technical documentation, including troubleshooting guides, knowledge base articles, and process workflows.
What You Bring to the Role
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum 2 years of experience in identity and access management or application support, preferably within Oracle Cloud environments.
- Proficiency in Oracle Identity and Access Management Cloud Service and IAM concepts.
- Familiarity with scripting languages (e.g., Python or Bash) for automation.
- Knowledge of security protocols such as SAML 2.0, OAuth 2.0, and OpenID Connect.
- Experience with Kubernetes for deploying and managing applications.
- Understanding of cloud infrastructure principles and best practices.
What You Can Expect
- Supportive, knowledgeable leadership and mentoring.
- Career growth and continuous learning opportunities.
- An inclusive, community-focused culture.
- A global team of curious, lifelong learners with access to extensive training and coaching.
- Competitive compensation, performance-based bonuses, and a comprehensive benefits package.