CRM Manager - D365 CE Technical Lead

Line of Service

Advisory

Industry/Sector

Technology

Specialism

Advisory - Other

Management Level

Manager

Job Description & Summary

A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

Responsibilities

As a CRM Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

D365 CE Senior Technical Consultants are responsible for leading D365 CE technical workstreams for design &

implementation on delivery projects. They are also responsible for delivering D365 CE technical responses on sales

pursuits, managing the technical delivery of IP and asset development, and meeting the general expectations in

line with their consulting grade

Technical Project Responsibilities

Leading

• D365 CE application configuration and customisation to meet business requirements
• D365 CE Business Process Automation
• Solution Management and DevOps Release Pipelines
• Data Migration
• Integration Design
• D365 Reporting Design
• Power Platform Design
  
  

Supporting

• Enterprise Reporting Design
• IDAM Design
• Security & Compliance
• Azure custom solution Design
  
  

Core Project Responsibilities

Leading

• Technical Delivery Scope
• Off-shore Delivery
• Technical CR Review & Approvals
  
  

Supporting

• Stakeholder Management
  
  

Buisness Responsibilities

Supporting

• RFP Responses
• Estimation and commercial planning for projects
• Delivery Strategies
• Product/CoP Brand Awareness
  
  

Team Responsibilities

Performance Management

PwC Consulting Manager Grade Expectations

Project Management

• Responsible for planning and managing the workstreams they are assigned
• Runs workstream meetings
• Manages workstream issues & risks
  
  

Delivery Management

• Manages quality of deliverables across the workstreams they are assigned
• Manages relationships with other workstreams
  
  

People Management

• Responsible for development of coachees
• Responsible for skills development of less experienced team members
  
  

Stakeholder Management

• Manages PwC and client stakeholder expectations
• Advocate for Microsoft within the firm
  
  

Sales Support

• Able to plan and deliver sales demos
• Seen as a specialist to support sales pursuits in areas of Microsoft product expertise
  
  

Education (if blank, degree and/or field of study not specified)

Degrees/Field Of Study Required

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date