Director of IT

About the Opportunity:

The organization is transforming the dental industry by simplifying and modernizing dental practice functions through technology. The Director of IT will lead and evolve the Corporate IT function and drive technology operations across Manufacturing and Supply Chain sites. This role includes ownership of customer-facing IT hardware, particularly the lifecycle and management of laptops included in the product offering. Reporting to the VP of Business Systems & IT, the role focuses on creating a secure, scalable, and service-oriented IT environment supporting internal teams and external customer delivery.

Responsibilities:

• Define and execute IT and InfoSec strategy across Corporate and Manufacturing functions.

• Build and lead a high-performing IT organization with clear roles, career paths, and accountability across IT support, infrastructure, infosecurity, and endpoint management.

• Collaborate with Engineering, Manufacturing Operations, Engineering Security, and Product teams to align IT infrastructure with company goals.

• Manage comprehensive IT budget including operational expenses and project-related costs, ensuring fiscal responsibility.

• Oversee management and security of employee devices, collaboration tools, and enterprise SaaS systems.

• Manage internal IT support and service desk functions to maintain high employee satisfaction.

• Enforce policies for endpoint management, identity access, and cybersecurity posture.

• Drive efficiencies in key IT processes including Hire-to-Retire and Asset Management.

• Ensure reliability of all physical office technology and workspace infrastructure, including A/V solutions in meeting spaces.

• Establish and support IT infrastructure in manufacturing and logistics sites, including networking, systems access, production-line hardware/software, and data integrity.

• Ensure high availability and resilience of operational technology and Industrial IT systems.

• Consult with Product, Engineering, and Customer IT teams to ensure secure, reliable, and scalable customer hardware at launch.

• Implement IT governance practices and compliance frameworks such as SOC2 and ISO 27001.

• Manage vendors and assets related to IT equipment and services.

• Maintain business continuity, backup, and disaster recovery plans across sites and services.

Requirements:

• Minimum 8 years of progressive IT experience with at least 3 years in leadership or director-level roles.

• Proven success in scaling IT organizations.

• Deep knowledge of endpoint management, enterprise networking, VPNs, SSO (Okta, Azure AD, Google Workspace, Soti), and SaaS operations.

• Hands-on experience with corporate IT, site IT infrastructure, and secure provisioning of customer hardware.

• Experience supporting operational technology environments including factory floor systems, scanners, kiosks, and hybrid infrastructure.

• Strong understanding of IT security, compliance, and device hardening for corporate and customer-facing endpoints.

• Effective communicator with a bias for action and experience leading cross-functional initiatives across Product, Security, and Engineering teams.

• Comfortable working with remote teams and supporting globally distributed environments.

Bonus Points For:

• Experience with MDM platforms such as Jamf, Intune, Kandji, or Soti.

• Background in delivering hardware or software products shipped to external customers.

• Familiarity with ISO 27001, NIST, or similar compliance frameworks.

• ITIL or PMP certifications.

Benefits & Perks:

• Healthcare, dental, and mental health support.

• Parental planning resources.

• Retirement savings options.

• Generous paid time off.

• Inclusive and accessible workplace compliant with ADA.

• Support for diverse and inclusive culture with accommodations available for interviews.

Note:

“RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.”