Senior Director, Talent Management & Development

Collette is seeking a Senior Director, Talent Management & Development to join our People & Culture team. This is a remote role.

About Collette: Let Us Show You the World

There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here.

Job Summary:

The Senior Director, Talent Management & Development leads enterprise-wide strategies that grow leaders, elevate performance, and strengthen Collette’s culture of connection. This role balances four key areas: Learning & Development, Talent Management, Employee Engagement, Performance Management Talent Mobility, all designed to help Collette employees learn, grow, and lead with purpose.

Reporting to the SVP, People & Culture, this leader manages a team of three and plays a pivotal role in cultivating leadership capability, deepening engagement, and aligning people strategies with business goals.

Primary Functions:

Talent Management

• Design and lead Collette’s enterprise-wide talent management strategy, integrating performance, potential, and readiness to ensure a strong internal leadership pipeline
• Oversee and facilitate performance management cycle, promotion planning, calibration, and talent reviews, ensuring consistent processes, fair evaluations, and actionable outcomes that strengthen leadership continuity and workforce agility.
• Advise senior leaders and People Partners on talent movement, development planning, and organizational design to align talent strategy with business priorities
• Co-design and operationalize performance management policies and procedures, including documentation standards, templates, toolkits, and communication plans that promote clarity and accountability.
• Lead the enablement and training of people leaders on talent and performance processes, building their capability to hold effective career, feedback, and development conversations.
• Use data and insights to drive continuous improvement in performance and talent programs, fostering an equitable and transparent approach to employee growth and recognition.
• Model strong people leadership through hiring, coaching, and developing high-performing, purpose-driven teams.

Learning & Development

• Partner with business leaders and HR to align learning priorities with succession and performance outcomes, ensuring that development programs directly support Collette’s talent strategy.
• Design and deliver multi-modal learning programs that build business acumen, leadership capability, and career development skills.
• Enhance curriculum design and implement innovative, scalable learning solutions using platforms like Litmos, SharePoint, and Teams.
• Develop leadership programs, apprenticeships, and manager toolkits that strengthen organizational capability and prepare employees for future roles.

Employee Engagement

• Champion initiatives that build connection, collaboration, and culture across the organization.
• Design and facilitate culture-building and engagement activities that align with Collette’s mission and values.
• Partner with People & Culture and Communications teams to promote storytelling, highlight success, and amplify employee voices.
• Drive engagement strategies that strengthen connection to our purpose and to one another.

Performance Management through Coaching & Feedback

• Cultivate a culture of coaching and feedback by equipping leaders to have growth-oriented, transparent and future-focused conversations.
• Create tools, frameworks, and learning experiences that make feedback a natural part of how we learn, lead and collaborate.
• Coach leaders and teams to build self-awareness, collaboration, and accountability
• Embed coaching principles into performance and development programs to ensure ongoing growth and measurable impact.

Knowledge & Skills:

• Over a decade of experience leading initiatives in Learning & Development, Talent Management, and Organizational Development across diverse industries including travel, technology, retail, and financial services.
• Bachelors degree required.
• Experienced in talent calibration, succession planning, and performance management operations, including the design of scalable frameworks, tools, and enablement programs for leaders for mid-size organizations.
• Skilled at designing innovative, scalable, and high-impact learning programs with strong completion and adoption rates.
• Curious, proactive, and thoughtful. You drive process improvement with a focus on smart, sustainable implementation.
• Experienced in building career development pathways, coaching leaders, and driving cultural transformation.
• Proficient with modern HRIS, learning, performance management and employee experience platforms (Examples but not limited to: Cornerstone, Degreed, LearnUpon, CultureAmp, 15Five, HiBob, SharePoint, Teams).
• AI-curious and committed to continuous learning, staying current with emerging technologies and trends to thoughtfully apply them in learning and organizational development work.
• Adept at balancing strategic vision with practical execution to deliver people solutions that support organizational growth.

Why You'll Love This Job

• Opportunity to shape Collette’s future by building and leading enterprise-wide people initiatives.
• A chance to create innovative programs that blend high-touch and high-tech approaches to learning and talent development.
• Be part of a culture that values connection, wellbeing, and continuous learning.
• Enjoy competitive benefits, flexible work arrangements, and travel perks.

Compensation & Benefits

We believe in taking care of our team—inside and outside of work.

The base salary range for this position is $110,000 - $175,000.

What We Offer:

• Health & Wellness: Medical, Dental, and Vision coverage—plus a Peloton One Membership to keep you moving
• Time Off: Generous PTO, paid holidays, and your birthday!
• Volunteer Time: Paid hours to give back to causes you care about
• Financial Security: 401(k) with company match
• Family Support: Paid parental leave, paid bereavement leave and access to our Employee Assistance Program
• Career Growth: Tuition reimbursement to help you level up your skills
• Exclusive travel discounts, incentives and more!