Conversational AI Engineer

We’re looking for a Conversational AI-Deployed Engineer with strong development and communication skills to build and create world-class solutions for our customer-facing AI Agents. You will have the opportunity to improve the core services of our customer where necessary, implement clean communication between various internal and external systems, and explore Conversational UIs.

6-month Contract to Hire

Remote Opportunity

Minimal travel required.

Roles and Responsibility

• Work directly with customers to architect, deploy, and improve cutting-edge AI Agents.
• Build tools to tune LLM-based features, deploy agents, MCP and RAG in production.
• Take end-to-end ownership over delivering exceptional customer experiences.
• Collaborate with developers, QA, project teams, and customers to ensure our implementations exceed expectations.
• Work as an integrated member of a fully remote, cross-functional Agile team in the Transformation organization.
• Own the integration of Conversational AI solution, including specking and designing.
• Working with our internal tools and processes for creating AI Agents.
• Participate in regular on-call rotations to support our systems.

Qualification

• B.S. or greater in Computer Science or a related field (math, physics, engineering) and strong CS fundamentals
• Proven track record with at least 2+ years of experience in Typescript, JavaScript or Python
• Hands-on experience with generative AI and agentic AI applications in production.
• Strong team player - we work in small product teams that work very closely together and are constantly collaborating to move as fast as possible.
• Excellent communication skills, and comfortable speaking to customers.
• You are interested in exploring the nuance and aesthetics of conversations.
• Experience working with REST APIs.
• Familiarity with cloud infrastructure.