Business Intelligence Analyst

About Us

Blue Circle Health is a nonprofit organization working to improve how type 1 diabetes (T1D) care is delivered and accessed. Funding from The Leona M. and Harry B. Helmsley Charitable Trust makes it possible to provide our 6-month virtual care, education, and support program to adults with T1D for free. Designed based on need rather than traditional reimbursement rules, our whole-person model is individualized and can include endocrinology care, diabetes education, insurance navigation, peer support, diabetes supportive counseling, help paying for T1D medications and supplies, and connections to community resources. We work alongside existing healthcare providers to fill gaps in care and empower people to manage this 24/7 condition.

We’re building a high-quality, scalable model for better T1D care—and we’re looking for mission-driven professionals who want to help create the healthcare system people with T1D deserve.

Role Description

In this role you will be a key contributor to bridging the gap between complex data, clinical operations improvements, and strategic decision making. You will be turning operational process data and participant health data into actionable insights and population monitors. As a BI Analyst, you will report to the Director of Product Management and collaborate with another Business Intelligence Analyst to further our capabilities as a learning healthcare organization.

This is a full time, remote, home-office based role eligible for a full benefits package including paid holidays, PTO, and competitive pay in a mission-based work environment. A private, quiet, home office space is required. Candidates can live anywhere in the United States.

Core Responsibilities

• Develop and Manage BI Assets: Design, build, and maintain data visualizations, reports, and dashboards using Business Intelligence platforms such as Tableau Cloud.
• Manage the Data Platform: Leverage and improve the use of Tableau Cloud, AWS Redshift, and ELT pipelines that provide the foundation for analytics.
• Deliver Tailored Analytics: Provide customized analytics and reporting to various teams across the organization, including Clinical Operations, business operations, and Leadership.
• Provide Reporting Expertise: Perform ad-hoc reporting and data analysis outside of the core data platform, utilizing Google Sheets and built-in reporting from specific SaaS solutions.
• Validate Data Integrity: Apply robust data validation and governance practices to guarantee the quality, consistency, and reliability of all reports and analyses.
• Foster Stakeholder Alignment: Facilitate effective communication, documentation, and processes regarding reports and data analysis to align stakeholders, dashboard users, and technical peers.
• Lifecycle Management: Develop, document, test, and maintain reports and queries utilizing code management and developer platforms, participating in code reviews and other technical project management efforts.
• Promote Reporting Standards: Maintain and follow reporting style guides, best practices, and data visualization principles to ensure clarity and organizational consistency.
• Support and Train Users: Provide training for dashboard users, troubleshoot underlying issues, and implement long-term fixes for recurring problems.
• Maintain Data Security and Compliance: Ensure strict adherence to data privacy regulations, upholding the confidentiality and security of sensitive and protected health information (PHI).

Expected Capabilities

• Experience: 2+ years of BI or related analyst experience within a healthcare organization or a mission-driven organization.
• Technical Mastery: Advanced SQL proficiency and significant experience publishing and maintaining dashboards in Tableau Cloud or similar analytics platform.
• Collaborative Engagement: Work directly with users to deeply understand their workflows and needs to determine appropriate solutions given our capabilities.
• Effective Communicator: Share summaries, findings, and recommendations tailored to different audiences through presentations, documentation, and other mediums.
• Systems & Structures Thinking: Documents and diagrams data models, data flows, and effectively troubleshoots root causes rather than applying "quick fixes".
• Agile Delivery and Ownership: Self-manage projects from start to finish, including understanding needs, estimating effort, documenting work plans, and communicating progress throughout.
• Security Consciousness: Understanding of HIPAA compliance and data privacy is essential for our patient-centered mission.

Benefits

• Compensation: The range for this role is $90,000-$115,000/year. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on job-related factors.
• 401(k)
• Health + dental + vision + short & long term disability coverage.
• 100% remote work within the United States with much of the current organization located in the Eastern time zone. Attendance at occasional in-person meetings may be required.
• Opportunity to shape a healthcare delivery system and contribute to strategy every step of the way.
• Make an impact in the lives of patients at a non-profit dedicated to improving healthcare.

This is a full time, remote, home-office based role eligible for a full benefits package including paid holidays, PTO, and competitive pay in a mission-based work environment. A private, quiet, home office space is required. Candidates can live anywhere in the United States.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required for the position. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.