Software Developer - Customer Support

Bosch México Mexico
Relocation
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AI Summary

Analyze, diagnose, and troubleshoot customer issues, develop and test code, and provide support to customers. 1-3 years of experience as a developer required. Basic knowledge of C#, .Net MVC, Angular, React, and SQL.

Key Highlights
Customer support
Code development
Troubleshooting
Technical Skills Required
C# .Net MVC Angular React SQL Entity framework MVC Framework REST API Bootstrap GIT
Benefits & Perks
Relocation financial support
Eligible for referral program

Job Description


Bosch is a multinational engineering and electronics company that produces automotive components and industrial products.

Headquartered in Germany, Bosch is one of the world’s largest suppliers of automotive components. The company also manufactures industrial products such as drives and controls in addition to building products like powers tools and security systems.

Job Description

  • Analyze, diagnose, troubleshoot, and identify solutions to resolve customer issues.
  • Participate with different teams for dependency and follow up with them in order to resolve the problem.
  • Provide support to customer’s issues and ensure proper updates and closure of all issues.
  • Utilize all company tools to efficiently troubleshoot and resolve issues in a timely manner to meet the organization’s contractual commitments.
  • Develop, compile and test code. Submit source code and XUnit test results for review and approval by team lead.

Qualifications

  • 1 to 3 Years of experience as developer
  • Basic knwledge on
    • Programming in C#, .Net MVC, Angular, React
    • JQuery,
    • Database using Entity framework, MVC Framework, REST API using MVC, Bootstrap, SQL & Non-SQL.
    • Version control using GIT or similar
  • Ability to work with Technical Lead to clear ambiguity
  • Excellent written and verbal communication skills are a key requirement.
Additional Information

  • Problem solving
  • Leading internal and external communication
  • Stable, consistent transparency of risks & problems
  • Realistic, complete planning of the entire project
  • Leading internal and external communication
  • Ability to negotiate
  • Diplomatic skills and assertiveness
  • Organizing internal and external escalation, crisis management
  • Integration of line management
  • Integration and motivation of the project team

Get to know more about how we work at Bosch and our new open positions on our social networks:

  • Facebook: Bosch Talento México
  • Instagram: Bosch Campus México
  • LinkedIn: Bosch México
  • Tiktok: Bosch Talento México

All of our vacancies are eligible for relocation financial support* based on internal mobility policy 0085.

"Applicable vacancy for referral program"

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