Telecommunications Manager

About Company,

Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction.

Amazing things happen when we work in environments where everyone feels a true sense of belonging and when candidates have the requisite skills and opportunities to succeed. At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients. Join us to challenge yourself and accomplish work that matters.

We’re hiring Telecommunications Manager in LATAM . It's 100% remote role

Here's the job details for your reference,

Key Responsibilities

• Manage all enterprise telecom circuitry, including landline, long-distance, data, and wireless services across multiple vendors.
• Collaborate closely with Telecom Expense Management (TEM) partners, carriers, and related vendors.
• Gather technical requirements for new installations (e.g., demarcation, handoff) and work with vendors to design optimal network solutions.
• Ensure compliance with regulatory requirements related to telecommunication protocols.
• Negotiate with telecom vendors to secure cost-effective network circuitry solutions.
• Evaluate vendor contract terms and rates, including redlining for new and renewal agreements.
• Manage vendor onboarding by collecting regulatory and tax information for internal accounting systems.
• Analyze, validate, and approve invoices for enterprise telecom services.
• Reconcile carrier invoices in compliance with AP/GL processes.
• Maintain accurate inventory of telecom circuitry, equipment, and services across corporate and customer locations.
• Support enterprise projects, including technology upgrades and replacement of end-of-life services and equipment.
• Maintain detailed documentation related to inventory, invoicing, and dispute resolution.
• Audit telecom and wireless services by analyzing invoice and inventory data to identify cost-saving opportunities.
• Activate, configure, and ship telecom equipment such as routers, tablets, and smartphones.
• Analyze historical data to identify network trends, issues, and improvement opportunities.
• Monitor telecom circuit performance and usage using network equipment manufacturer tools.
• Design and develop implementation roadmaps for small-scale telecom installations.
• Lead telecom-related projects and escalate risks or roadblocks to management.
• Support and manage telecom vendor relationships and communicate performance feedback.
• Assist with international voice and data circuit deployments, ensuring compliance with global regulatory requirements.
• Support management with weekly telecom project planning and task delegation.
• Perform additional duties as assigned.

Qualifications

Education / Certification

• Bachelor’s degree in Computer Science, Computer Information Systems, or an equivalent combination of education and relevant work experience.

Job Knowledge / Experience

• 5–8 years of experience in telecommunications or project management supporting business systems.
• Strong knowledge of fixed telecom services, protocols, and concepts.
• Understanding of communication network management and wireless configurations.
• Proven experience gathering business requirements and delivering technical solutions in complex environments.
• Experience reviewing, processing, and interpreting telecom contracts and invoices.
• Ability to compile, analyze, and summarize data from multiple sources to support business decisions.
• Proficient knowledge of company product lines.

Technical Skills

• Proficiency in Microsoft Office applications.
• Hands-on experience with Telecom Expense Management (TEM) platforms and carrier portals.

Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.