Senior Conversational AI Engineer

Akkodis is seeking an Forward- Deployed Engineer for a 11 Months CTH remote role with a client located in Memphis, TN.

Location: Memphis, TN (Remote)

Duration: 11 Months CTH

Pay Range: $60 to $62 per hour on W2 (The rate may be negotiable based on experience, education, geographic location, and other factors.)

We're looking for a Forward-Deployed Engineer with strong development and communication skills to build and create world-class solutions for our customer-facing AI Agents. You will have the opportunity to improve our core services where necessary, implement clean communication between various internal and external systems, and explore Conversational UIs.

What You'll Do

• Work directly with customers to architect, deploy, and improve cutting-edge AI Agents.

• Build tools to tune LLM-based features, deploy agents, MCP, and RAG in production.

• Take end-to-end ownership over delivering exceptional customer experiences.

• Collaborate with developers, QA, project teams, and customers to ensure our implementations exceed expectations.

• Work as an integrated member of a fully remote, cross-functional Agile team in the Transformation organization.

• Own the integration of the Conversational AI solution, including speccing and designing.

• Working with our internal tools and processes for creating AI Agents.

• Participate in regular on-call rotations to support our systems.

• Minimal travel required.

What You'll Bring

• B.S. or greater in Computer Science or a related field (math, physics, engineering) and strong CS fundamentals

• Proven track record with at least 2+ years of experience in Typescript, JavaScript or Python

• Hands-on experience with generative AI and agentic AI applications in production.

• Strong team player - we work in small product teams that work very closely together and are constantly collaborating to move as fast as possible.

• A strong sense of ownership and customer empathy - we work very closely with our internal teams and external customers in a high-paced environment. Maintaining positive working relationships with them is paramount to the success of our business.

• Excellent communication skills and comfortable speaking to customers.

• You are interested in exploring the nuance and aesthetics of conversations.

• You are curious, proactive, and eager to learn.

• Experience working with REST APIs.

• Familiarity with cloud infrastructure.

WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines. Physical: Computer keyboarding, travel as required. Auditory/Visual: Hearing, vision, and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add to or change the duties of the position at any time.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave, including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance