Senior Delivery Manager

Ciklum is looking for a Senior Delivery Manager to join our team full-time in Ukraine.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Senior Delivery Manager, become a part of a cross-functional development team engineering experiences of tomorrow.

Responsibilities:

• Highlighting of a project's potential risks/delays during the delivery process
• Creating and implementing, control and monitoring of a project plan
• Balancing of competing constraints on the project with the resources and priorities available
• Building and keeping close relationships with your customers on all levels
• Coordination of external and internal stakeholders that are involved in the project
• Monitoring overall progress and use of resources, initiating corrective action where necessary
• Managing scope, change requests, risks, and resources allocation/utilization
• Invoking configuration management (release process) processes
• Managing possible risks and issues within the limits of time, cost and quality, including the development of contingency plans
• Managing project budget, time, and delivery with respect to vendor related projects
• Note: these high-level responsibilities may undergo modification at a later date subject to mutual agreement

Requirements:

• You are a customer and service-focused person and meet people as equals, build trust and sustainable customer relationships
• Through this relationship, you’re able to deliver and grow your accounts, which leads to a sustainable business in your area of responsibility
• Agile Delivery / Project Management experience and strong commercial understanding, ideally within
• Managed Services and IT Outsourcing industry, minimum 5 years
• In-depth understanding and practical experience with Agile approaches (Scrum, Kanban)
• Ability to perform project manager's activities and provide supervision during Project Initiation, Planning,
• Execution, Monitoring and Closing phases
• Experience in managing multiple agile teams in projects of 25-75 FTE
• Strong service/client oriented attitude, focus on an outcome
• Solid understanding of change and expectations management
• A proven track record of successful project implementation in a software environment
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Problem-solving attitude using system-thinking approaches
• Ability to manage contractual terms and financial issues
• Advanced level of spoken and written English

Desirable:

• Experience in managing multiple distributed teams
• Technical background (software development, QA, DevOps, etc)
• Product Management background
• Knowledge of the latest trends at SW development technologies and tools
• Spoken and written German as a plus
• Experience in creating and running trainings, workshops, other educational activities
• Agile and/or PMI certification
• Experience with SAFe or LeSS
• Experience in coaching, mentoring and conducting of trainings

What`s in it for you?

• Strong community: Work alongside top professionals in a friendly, open-door environment
• Growth focus: Take on large-scale projects with a global impact and expand your expertise
• Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications
• Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies
• Flexibility: Enjoy radical flexibility – work remotely or from an office, your choice
• Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations

About us:

At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.

As one of Ukraine’s largest IT companies and a top employer recognized by Forbes, we’ve spent over 20 years delivering meaningful tech solutions. We proudly support diverse talent and military veterans, recognizing their unique skills and perspectives they bring to shaping the future.

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Explore, empower, engineer with Ciklum!

Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.