Senior Product Manager, AI CRM (Remote)

About Us

Lightci (Light Consulting Inc.) is a full-service engineering and talent solution created by engineers, for everyone.

Lightci helps businesses of all sizes build software, digitally transform, leverage data, and create world-class engineering functions.

Visit lightci.com to learn more.

Role mission

We are seeking a seasoned Senior Product Manager to spearhead our AI project to use with CRMs, driving innovation at the intersection of artificial intelligence and sales. As a key leader within our organization, you will be instrumental in shaping the future of our AI-driven products and services.

Deliverables

• Define and execute the product roadmap for AI-driven solutions, leveraging cutting-edge technology to address customer needs and market demands
• Collaborate closely with cross-functional teams to conceptualize, develop, and launch AI-powered features and services that enhance the customer experience and drive business growth
• Conduct market research and competitive analysis to identify opportunities for AI integration, product differentiation, and market expansion
• Partner with engineering, data science, and AI research teams to prioritize features, experiments, and enhancements based on customer feedback and strategic objectives
• Monitor key performance metrics and user feedback to measure the success of AI initiatives, iterate on improvements, and drive continuous innovation
• Stay abreast of industry trends, emerging technologies, and regulatory developments in AI, providing thought leadership and strategic guidance to the organization
  
  
  

About you

• Minimum of 5 years of experience in product management (AI-driven projects)
• Experience working on CRM projects (AI for CRMs is ideal)
• Hands-on experience in steering products from initial conception to version 1.0
• Proven track record of leading cross-functional teams in Agile environments, delivering complex AI projects on time and within budget
• A strong understanding of technologies used in AI
• Strong analytical, problem-solving, and decision-making skills, with a data-driven approach to product development and optimization
• Excellent communication and stakeholder management skills, with the ability to influence and align diverse teams towards common goals
• Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities effectively
  
  
  

Nice to Have

• Hands-on experience in AI development
  
  
  

Perks & Benefits

• 100% fully remote work (anywhere in North America)
• Flexible hours
• Competitive compensation package
• Bonus or commission [depending on your role]
• Excellent benefits package
• Generous RRSP [or] 401k matching program
• Unlimited vacation
• Quarterly/Yearly team ‘offsite’ events
  
  
  

At Lightci, we are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diverse perspectives drive innovation and enrich our work environment. We welcome applicants of all backgrounds, experiences, and identities to join our team. By embracing a culture of inclusivity, we aim to create a space where every individual feels valued, respected, and empowered to contribute their best. Join us in our journey to create a more equitable future for all.