Operations Manager - Operational Excellence

Operations Manager – Operational Excellence

Location: Fully Remote (U.S.-based)

Travel: Quarterly travel required

Compensation: $80,000–$100,000 base salary + comprehensive benefits

About The Role

Our client, a high-growth, mission-driven professional education platform, is seeking an Operations Manager, Operational Excellence to own and evolve the operating backbone of the organization. This role plays a critical part in bringing structure, clarity, and execution discipline to cross-functional initiatives, systems, and internal processes.

This is not an IT or HR role. It is a hands-on operational leadership position suited for someone who thrives in environments that value accountability, process improvement, and operational rigor.

Key Responsibilities

Operational Systems & Vendor Coordination

• Own internal operational systems and act as the primary liaison between Engineering and external IT and cybersecurity vendors
• Manage vendor accountability to ensure timelines, commitments, and quality standards are consistently met
• Oversee full lifecycle management of company equipment (onboarding, offboarding, deployment)

Security, Access & Operational Hygiene

• Maintain clean, organized system documentation including vendors, contracts, and renewals
• Own access standards, permissions, and password management practices
• Coordinate security and compliance initiatives across vendors and internal teams

Project Management & Execution Discipline

• Own and drive cross-functional operational initiatives end-to-end
• Establish clear project scopes, timelines, dependencies, and delivery milestones
• Serve as an internal model for strong project management across both Agile and Waterfall environments

Operating Rhythm & EOS Ownership

• Own the company’s operating cadence, including quarterly and annual planning rhythms
• Maintain and enforce EOS standards, including Rocks, Process Day outputs, and accountability tools
• Ensure operational documentation is current, usable, and actively referenced

AI-Driven Operational Improvement

• Identify and implement AI and automation opportunities to improve efficiency, documentation, and execution quality
• Partner with leaders to pilot and scale AI-enabled workflows
• Document best practices and support adoption of approved AI tools

Company Events & Internal Experience

• Lead planning and execution of semi-annual company summits, managing logistics, budgets, vendors, and timelines
• Ensure a polished, high-quality internal employee experience

Qualifications

• 6+ years of experience in operations, project management, or operational leadership
• Proven experience managing cross-functional initiatives and vendor relationships
• Strong documentation, process-building, and execution skills
• Familiarity with operating systems such as EOS, OKRs, or KPIs
• Comfortable owning systems and IT coordination in a hands-off execution model
• Experience in small-to-mid-sized organizations preferred
• Bachelor’s degree preferred, not required

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.

All assignments are at-will and their duration is subject to change.