Automotive IT Manager

Our client, a leading automobile manufacturer, is recruiting for an Automotive IT Manager to join their business in Spain.

Position Title:

Automotive IT Manager

Position Type

Permanent

Start Date:

ASAP

Location:

Madrid, Spain

Contact:

Bianca Papa | +49(0)89238898673

Responsibilities

1. IT Operations & User Support

• Provide day-to-day IT operations and technical support to ensure stable and efficient office systems;
• Deliver Level 1 and Level 2 IT support for end users, including:

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• Laptops, desktops, mobile devices, printers, and meeting room equipment
• Operating systems, Microsoft Office, email systems, VPN, and collaboration tools
• Respond to and resolve IT tickets in a timely manner to minimize business disruption;
• Manage IT assets, including equipment setup, allocation, maintenance, inventory, and lifecycle tracking.

2. Systems & Network Support

• Support and maintain the local IT infrastructure, including LAN/Wi-Fi networks and basic network security;
• Coordinate with HQ or regional IT teams on system deployment, account setup, and access control;
• Support the local rollout and daily operation of corporate systems, such as:
• ERP / Finance systems
• HR systems
• CRM / DMS / OA systems
• Assist with system upgrades, configuration changes, testing, and user training.

3. Information Security & Compliance

• Implement and follow company IT and information security policies;
• Manage user access rights and system permissions to ensure data security;
• Support IT security audits, compliance checks, and remediation actions;
• Promote basic information security awareness among employees.

4. Project & Vendor Support

• Support local IT-related projects, such as system go-lives, office setup or relocation, and device deployment;
• Coordinate with local IT service providers, telecom operators, and hardware/software vendors;
• Assist with IT contracts, service level monitoring (SLA), and cost control.

5. Documentation & Process Improvement

• Maintain IT documentation, operating procedures, and basic troubleshooting guides;
• Continuously improve IT support processes and service quality;
• Perform other IT-related tasks as assigned.

Requirements

• Bachelor’s degree or above in Computer Science, Information Technology, or a related field is preferred
• 3–5 years of experience in IT support, IT operations, or a similar role
• Experience in multinational companies or fast-growing organizations is a strong plus
• Ability to support a start-up or expansion-phase office environment
• Strong knowledge of Windows and macOS operating systems
• Solid understanding of basic networking (TCP/IP, routing, switching, Wi-Fi)
• Experience with Microsoft 365, email systems, VPN, and endpoint management tools
• Exposure to enterprise systems such as ERP, HR, or CRM systems is preferred
• Good troubleshooting and problem-solving skills
• Spanish: Native or business-fluent
• English: Business-fluent or working proficiency.