Computing Systems Professional 2 (CSP2) - Online Collaboration and Infrastructure Team

What You Will Do

Come join the best and brightest minds in the world at one of the most innovative and creative multidisciplinary research institutions engaged in strategic science on behalf of national security. As part of the Associate Lab Directorate of Weapons Production (ALDWP), the work we do in Production Support Services Division (PSS) directly affects mission success across Los Alamos National Laboratory.

As a Computing Systems Professional 2 (CSP2) on the Online Collaboration and Infrastructure Team, you will serve as a systems administrator supporting multiple Linux server environments managed using Ansible configuration management. You will help ensure the performance, reliability, and security of enterprise Linux platforms in a fast-paced, mission-driven environment. This role involves close collaboration with software developers, system administrators, network and database administrators, customers, and cross-functional teams to deliver reliable, secure, and highly available systems supporting both unclassified and classified ALDWP environments.

Key Responsibilities:

Infrastructure & Core Systems Administration

• Install, configure, patch, and troubleshoot Red Hat Enterprise Linux 9 (RHEL9) virtual servers hosted on a VMware infrastructure.
• Develop, maintain, and enhance Ansible playbooks to automate system configuration, patching, and operational tasks.
• Monitor system health, performance, and availability using enterprise monitoring tools such as Dynatrace, and assist with alert tuning and root cause analysis.
• Enforce security controls including password policies, data integrity, and file system protections.
• Test and evaluate commercial and custom developed software for quality, performance and operational readiness.
• Support system migrations across Development, Staging, and Production environments.
• Optimize infrastructure performance, reliability, availability, and security.
• Research emerging technologies, industry trends, hardware, software tools, and solutions, including participation in early planning efforts for a future GPU-enabled compute environment.
• Provide limited support for Windows Server virtual machines in collaboration with Windows-focused team members, with opportunities for cross-training.
  
  

Team Contribution & Procedures

• Contribute to server and Commercial off the Shelf (COTS) software projects to meet customer technical requirements.
• Assist in planning, documenting, and implementing server and COTS solutions.
• Work collaboratively with team members while developing skills and knowledge in system administration tasks.
• Assist in developing and maintaining procedures for installing, configuring, hardening, and troubleshooting RHEL servers and COTS software.
  
  

Customer Service & Communication

• Provide technical support to customers in both unclassified and classified environments.
• Track, prioritize, and resolve support issues and service requests using the PSS-1 ticketing system and Kanban boards in alignment with SLA requirements.
• Deliver high-quality customer service through clear communication and effective issue resolution, including in high-visibility or time-sensitive situations.
• Communicate technical information clearly to both technical and non-technical personnel.
  
  

What You Need

Minimum Job Requirements:

• Experience testing, troubleshooting, patching, and remediating vulnerabilities in heterogeneous computing environments, with working knowledge of computer security principles and networking protocols.
• Experience installing, configuring, and deploying COTS software in enterprise environments.
• Working knowledge of Linux system administration, including configuration management, scripting, and management of users, groups, file systems, services, and access controls.
• Experience installing, configuring, and deploying COTS software in enterprise environments.
• Skilled in using VMware for server and resource management.
• Ability to follow established procedures related to security, change management, and compliance.
• Ability to work both independently and as part of a team.
• Effective written and verbal communication skills.
  
  

Education/Experience:

Position requires a Bachelor's degree in a related field and a minimum of four years related experience, or an equivalent combination of education and experience.

Desired Qualifications:

• Active DOE "Q" clearance.
• Experience with authentication methods, certificates, and Single Sign-On (SSO).
• Vendor certifications (e.g., Red Hat, Windows Server, VMware, AWS)
• Experience with Red Hat Enterprise Linux or other Linux distributions.
• Experience with Amazon Web Services (AWS).
• Experience hardening systems in accordance with NIST and STIG frameworks.
• Experience working in an Agile/Kanban environment.
  
  

Work Location:

The work location for this position is hybrid and is located in Los Alamos, NM. Hybrid is defined as working partially onsite/partially offsite but within 2 hours ground commute of this location. All work locations are at the discretion of management and can change at any time with appropriate notice.

Note to Applicants:

• For full consideration, submit a comprehensive resume reflective of your relevant experience to the job requirements and desired skills stated above.
• While the posted salary range for this position is broad, it is highly unusual for selected applicants to be hired at the top end of the range and more common for selected candidates to grow into the full salary band over time.

Discover our full range of relocation jobs with comprehensive support packages to help you relocate and settle in your new location.

• This position may require participation in an on-call rotation to support operational and mission needs.
  
  

Note to Applicants: Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.

Work Location: The work location for this position is hybrid and is located in Los Alamos, NM. Hybrid is defined as working partially onsite/partially offsite but within 2 hours ground commute of this location. All work locations are at the discretion of management and can change at any time with appropriate notice.

Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

• PPO or High Deductible medical insurance with the same large nationwide network
• Dental and vision insurance
• Free basic life and disability insurance
• Paid childbirth and parental leave
• Award-winning 401(k) (6% matching plus 3.5% annually)
• Learning opportunities and tuition assistance
• Flexible schedules and time off (PTO and holidays)
• Onsite gyms and wellness programs
• Extensive relocation packages (outside a 50 mile radius)
  
  

Additional Details

Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.

• Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.
  
  

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.

Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by applicable federal, state and local laws and regulations.

The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947 opt. 3.