AI Summary
Analyze and resolve customer issues, develop and test code, and provide support to customers. The ideal candidate has 1-3 years of experience as a developer and basic knowledge of C#, .Net MVC, Angular, React, and other technical skills. Excellent communication skills are required.
Key Highlights
Analyze and resolve customer issues
Develop and test code
Provide support to customers
Key Responsibilities
Analyze, diagnose, troubleshoot, and identify solutions to resolve customer issues
Participate with different teams for dependency and follow up with them in order to resolve the problem
Provide support to customer's issues and ensure proper updates and closure of all issues
Technical Skills Required
Benefits & Perks
Relocation financial support
Eligible for referral program
Nice to Have
Problem solving
Leading internal and external communication
Stable, consistent transparency of risks & problems
Realistic, complete planning of the entire project
Leading internal and external communication
Ability to negotiate
Diplomatic skills and assertiveness
Organizing internal and external escalation, crisis management
Integration of line management
Integration and motivation of the project team
Job Description
Company Description
Bosch is a multinational engineering and electronics company that produces automotive components and industrial products.
Headquartered in Germany, Bosch is one of the world’s largest suppliers of automotive components. The company also manufactures industrial products such as drives and controls in addition to building products like powers tools and security systems.
Job Description
- Analyze, diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Participate with different teams for dependency and follow up with them in order to resolve the problem.
- Provide support to customer’s issues and ensure proper updates and closure of all issues.
- Utilize all company tools to efficiently troubleshoot and resolve issues in a timely manner to meet the organization’s contractual commitments.
- Develop, compile and test code. Submit source code and XUnit test results for review and approval by team lead.
- 1 to 3 Years of experience as developer
- Basic knwledge on
- Programming in C#, .Net MVC, Angular, React
- JQuery,
- Database using Entity framework, MVC Framework, REST API using MVC, Bootstrap, SQL & Non-SQL.
- Version control using GIT or similar
- Ability to work with Technical Lead to clear ambiguity
- Excellent written and verbal communication skills are a key requirement.
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- Problem solving
- Leading internal and external communication
- Stable, consistent transparency of risks & problems
- Realistic, complete planning of the entire project
- Leading internal and external communication
- Ability to negotiate
- Diplomatic skills and assertiveness
- Organizing internal and external escalation, crisis management
- Integration of line management
- Integration and motivation of the project team
Discover our full range of relocation jobs with comprehensive support packages to help you relocate and settle in your new location.
- Facebook: Bosch Talento México
- Instagram: Bosch Campus México
- LinkedIn: Bosch México
- Tiktok: Bosch Talento México
"Applicable vacancy for referral program"
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