Operations Specialist - Top Secret Clearance

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AI Summary

Join a dynamic global team as an Operations Specialist to support 24/7 operations in Virginia Beach, VA. This role requires an active DoD TS/SCI clearance and involves overseeing daily operations, monitoring IT mission equipment, and providing basic troubleshooting skills. The ideal candidate will have a minimum of 4 years' experience working in a team environment and a current DoD Top Secret security clearance.

Key Highlights
24/7 operations support
IT mission equipment monitoring
Basic troubleshooting skills
Key Responsibilities
Oversee daily operations
Monitor IT mission equipment
Provide basic troubleshooting skills
Act as escalation manager liaison
Provide timely updates to customers and senior leadership
Conduct pass down briefings and maintain pass down logs
Train and mentor newly assigned and/or junior watch standers
Prepare and disseminate information reports and presentations
Conduct routine project status meetings with Government Project Managers and company project team
Technical Skills Required
DoD TS/SCI clearance IT tools Infrastructure technologies
Benefits & Perks
Medical, dental, vision, life, accident, and critical illness insurance
401(k) immediate vesting and match
Paid time off and company holidays
Nice to Have
Act as escalation manager liaison
Show initiative and ability to work within a team
Well organized and detail orientated
Ability to follow Standard Operating Procedures (SOP)

Job Description


Operations Specialist – Top Secret Clearance | Virginia Beach, VA

Cambridge International Systems, Inc.

Join a dynamic global team united by shared values: commitment, integrity, and perseverance. At Cambridge, you’ll work alongside top talent worldwide, tackling some of today’s most complex and critical challenges in defense and security.

We are currently seeking an Operations Specialist to support operations in Virginia Beach, VA. This is a full-time CONUS position requiring an active DoD TS/SCI clearance.

What You’ll Do

As an Operations Specialist, you will play a critical role in 24/7 operations, that serve U.S. government missions. You will:

  • Is a member of a 24/7 support team responsible for overseeing daily operations.  
  • Must be able to work within a team standing a rotating watch to ensure project deliverables.  
  • Be able to monitor operations and to include mission and support systems (generators, HVAC, etc.) and leverage a wide range of accesses and technical tools to immediately fix many of the technical issues that hinder the mission.  
  • Monitor IT mission equipment including, servers, clients, routers, switches, telecommunications cabling, etc.  
  • Provide basic troubleshooting skills to resolve problems. Act as escalation manager liaison between operations and support elements for rapid restoration notification.  
  • Provide timely updates to customers, Senior Leadership and the Program Manager for situational awareness documentation.  
  • Conduct pass down briefings, maintain pass down logs and present to on-coming watch teams. Train and mentor newly assigned and/or junior watch standers.  
  • Prepare and disseminate information reports, presentations and other deliverables to project leadership.  
  • Conduct routine project status meetings with Government Project Managers and company project team and help identify project challenges and risks while offering alternatives to achieve success and continually improve enterprise processes.  
  • Facilitate or participate in the creation of document deliverables, such as Standard Operating Procedures (SOP), System Assessments, Project Status Reports, etc. prior to submitting to the Government.  
  • Ensure project deadlines are kept and ensure tasks remain within project scope. 

What You’ll Bring

Required Qualifications:

  • Education & Experience:
    • Minimum High School and four (4) years' experience working in a team environment. 
  • Certifications:
    • Must have a current and active DoD Top Secret security clearance with the ability to obtain a TS/SCI.
    • Proficient with modern IT tools and infrastructure technologies
Preferred (Nice to Have):

  • Act as escalation manager liaison between operations and support elements for rapid restoration notification. 
  • Show initiative and the ability to work within a team while keeping Cambridge management informed of shifting priorities and challenges. 
  • Well organized and detail orientated. 
  • Ability to follow Standard Operating Procedures (SOP). 
  • Willing and able to work shift, overtime, holidays, and weekends as required. 
  • Ability to establish confidence and credibility with managers and senior level Navy leaders and the ability to foster open communications within teams. 
  • Work effectively in diverse environments to include civilians, military, and contractors.  
  • Concurrently handle multiple issues and assignments.  Works on assignments requiring considerable judgment and initiative.   
  • Develops solutions to routine technical problems of limited scope following detailed instructions.  

Travel & Passport

  • Some overnight stays possible.

Work Environment

  • Compliance with vaccination and medical requirements for TDY/OCONUS roles as per Vaccine Recommendations by AOR | Health.mil.

Office setting:

  • Primarily an office-based role in Virginia Beach, VA
  • Standard desk/computer work with flexibility for walking and movement on site
  • Must be able to work in an office environment, sitting at a desk, looking at a computer for most of the workday.
  • Work is physically comfortable; the employee has discretion about sitting, walking, standing, etc.
  • May be required to travel short distances to offices/conference rooms and buildings on site.

Background & Security

  • Employment is contingent upon successful background investigation
  • Drug screening may be required for federal contract compliance

Benefits & Perks

We believe in investing in our team—both professionally and personally:

  • Medical, dental, vision, life, accident, and critical illness insurance
  • 401(k) immediate vesting and match
  • Paid time off and company holidays
  • Generous tuition & training support
  • Relocation assistance
  • Sign-on and performance-based bonuses
  • Employee referral program
  • Access to Tickets at Work, EAP, wellness initiatives, and more

Join Us

If you're driven by mission, technology, and teamwork—we want to hear from you. Cambridge is growing, and this position is just one of many opportunities on our global team. Know someone perfect for the role? Referrals are welcome—both employees and non-employees may qualify for a bonus.

Apply today and help shape the future of secure cloud computing for national security.

About Cambridge International Systems

At Cambridge, innovation grows through diversity. We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive work environment for all. Learn more at www.cbridgeinc.com.

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