Senior Systems Engineer

Systems Engineer III

📍 On-site | Portsmouth, NH

Relocation assistance available for eligible candidates

About the Role

An experienced Systems Engineer to support high-availability operations through hands-on technical ownership of computerized systems infrastructure supporting process automation and QC laboratory environments. This role partners closely with Operations to ensure systems are secure, reliable, compliant, and production-ready.

Key Responsibilities

• Provide infrastructure support for automation, analytics, QC, and operational systems (servers, networks, storage, workstations, client devices)
• Maintain system integrity and identify performance, reliability, and security improvements
• Troubleshoot complex technical issues across production and laboratory environments
• Author and execute commissioning and validation protocols (IQ/OQ/PQ, test scripts)

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• Own change requests and actively participate in change control processes
• Support root cause investigations as the Operations Information Systems (OIS) representative
• Review and update SOPs, functional specifications, and work instructions following CAPAs and system/process changes

What You’ll Bring

• Bachelor’s degree in Computer Science, IT, Engineering, or equivalent experience
• 5–10+ years applying IT principles in regulated, high-availability production or lab systems
• Experience supporting process automation systems (biotech/pharma strongly preferred)
• Hands-on experience with Syncade
• Strong documentation skills (networks, interfaces, data flows, infrastructure)

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• Proficiency in Windows, Linux, Unix, and Cisco networking
• Strong experience with SQL Server, OSIsoft PI, and working knowledge of VBScript, .NET, and SQL
• Experience with backup, recovery, and deployment tools (e.g., Veeam, Acronis, Ghost)

What’s Offered

• Competitive salary with performance-based incentives
• 401(k) with employer matching
• Comprehensive medical, dental, and vision coverage
• Inclusive, ethical, and collaborative work culture
• Opportunities for long-term growth in a technically complex environment