Benefits and HR Operations Specialist

Benefits and HR Operations specialist

Salary: $95,000–$120,000 DOE

Location: Fully Remote

We’re partnering with a high-growth technology business to appoint an experienced Benefits Specialist with HR Ops into their People team. This is a senior individual contributor role with genuine ownership, ideal for someone who thrives in a standalone environment and enjoys blending deep benefits expertise with hands-on HR operations.

You will own US benefits and leave end-to-end, act as the subject matter expert for the business, and play a key role in delivering smooth, compliant HR operations across a growing global workforce. You’ll partner closely with the Global HR Operations Manager and serve as a trusted point of contact for employees and leaders alike.

Duties:

Benefits & Leave

• Own US benefits programs end-to-end, including medical, dental, vision, 401(k), and ancillary benefits
• Lead leave of absence processes, including FMLA, ADA, parental leave, and state-specific leave
• Ensure compliance and accuracy across a multi-state US population
• Manage vendors and brokers, including evaluations and renewals

HR Operations & Employee Lifecycle

• Act as the first point of contact for employee queries via the global People shared mailbox
• Process employee lifecycle changes including onboarding, job changes, restructures, terminations, and exits
• Draft and manage employee letters and documentation across the lifecycle
• Maintain accurate employee records in Workday (HRIS)
• Administer the global Employee Recognition Program

Compliance, Reporting & Improvement

• Own US annual and people-related reporting to relevant government bodies
• Partner with employees and leaders to provide clear guidance and trusted advice
• Improve processes, reduce manual work, and build scalable, employee-first ways of operating
• Support broader People and HR Operations initiatives as the business scales

What You Bring

• 4+ years’ experience managing US benefits and leave across multiple states
• Strong HR Operations experience, ideally in a SaaS or high-growth environment
• Solid working knowledge of FMLA, ADA, and benefits compliance
• Experience operating autonomously with confidence and accountability
• Comfort managing vendors and complex stakeholder group
• A detail-oriented, customer-first mindset with a passion for continuous improvement
• International HR or benefits exposure is a bonus

Why This Role

• Fully remote with high trust and autonomy
• Meaningful ownership and visibility across the People function
• A collaborative, values-led People team
• Clear opportunity to shape and scale benefits and HR operations as the company grows
• A genuinely varied role with strong learning and development opportunities in a business known for its culture