macOS Desktop Engineer

Job Category: Engineer

Job Type: Hybrid

Job Location: Downers Grove Illinois

Compensation: Depends on Experience

W2: W2-Contract Only; Kindly note that applications on a C2C basis will not be considered for this role.

Eligible Visa: GC GC-EAD H4 EAD L2S U.S. Citizen (USC)

Job Description

Visa Requirement:

This position is open only to candidates authorized to work in the United States under the following visa categories: H4-EAD, Green Card Holder, GC-EAD, U.S. Citizen, L2s, L2-EAD, or J2-EAD. No other visa types are eligible for this role.

Job Description:

• Client is seeking a contract macOS Desktop Engineer to support the buildout and expansion of our enterprise macOS environment.
• This role is critical in helping us offer macOS as a supported platform alongside Windows by October 1st.
• The ideal candidate will have strong experience with macOS administration, Microsoft Intune, and scripting for automation and compliance.
  
  

Responsibilities:

• Provide Tier 2/3 support for macOS devices, escalating when necessary.
• Administer macOS devices using Microsoft Intune, including:
• Configuration profiles
• Compliance policies

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• Application deployment
• Custom scripting (Bash, PowerShell)
• Develop and implement macOS onboarding workflows using Apple Business Manager and Automated Device Enrollment (ADE).
• Collaborate closely with the Workstation Management and Helpdesk teams to ensure seamless deployment and support.
• Create and maintain technical documentation for macOS support, deployment, and configuration.
• Assist with end-user support when escalated from the Helpdesk. Assist with training Helpdesk and field technicians in Support Services team.
  

Qualifications:

• 8+ years of experience supporting macOS in an enterprise environment.
• Hands-on experience managing macOS devices with Microsoft Intune.
• Proficiency in Bash and PowerShell scripting for macOS automation.
• Familiarity with Apple Business Manager and MDM enrollment workflows.
• Strong understanding of macOS system architecture, security, and user management.
• Excellent troubleshooting and communication skills.
  
  

Nice To Haves:

• Experience with Azure AD and conditional access policies.
• Familiarity with enterprise software deployment and patching strategies.
• Ability to create user-facing and internal documentation.

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• Recommended Certifications:
• Apple Certified Support Professional (ACSP)
• Microsoft Certified: Intune Specialist or Modern Desktop Administrator Associate
  

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