Datacenter Technician responsible for providing technical support and maintenance for Dell products at customer sites. The role involves troubleshooting, repair, and installation of servers, as well as documentation and communication with Dell support teams.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
Title: Datacenter Technician
Location: Ellendale, ND 58436 | On-site
Pay Rate: $43 Hourly W2
Type: Contract to Hire
Shift Timings: 8-5 / M-F
Will absorb the relocation cost for qualified candidates willing to relocate to the job site area.
- Will provide troubleshooting, repair, parts ordering, preventative maintenance, and Installation of Dell product located at Customer Site.
- Triage issues with direction from Dell Support
- Execute plan of action from Dell Domain Engineer/L3
- Document POA Results, logs, and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email
- Reseating parts, swap or replace parts
- Server Testing and validation (running diagnostics, capturing, and uploading logs)
- Upgrading Firmware as needed
- Parts locker management, manage inbound and outbound parts
- Spare parts management, separate from parts locker (during CW server deployments)
- Parts return to Dell
Looking to advance your Development & Programming career with relocation support? Explore Development & Programming Jobs with Relocation Packages that include comprehensive packages to help you move and settle in your new role.
You will be successful in this role if you have:
- High School Diploma or GED required
- May require technical certification or associate degree
- Generally, 4-6 years’ experience in area of responsibility
Technical Ability:
- Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds)
- Experience with server swaps and deployments
- Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements)
- Experience with water cooling servers (desirable, not required)
- Familiarity with Linux
- Has built PCs
- Follows provided Plan of Action (POA) from support
- Stays current with technology (reading, company announcements, continuous learning)
- Can handle the physical demands of the job
Discover our full range of relocation jobs with comprehensive support packages to help you relocate and settle in your new location.
Documentation:
- Provides real-time, detailed documentation
- Demonstrates good documentation habits
- Has experience in documentation
Interested in moving to the Ellendale, ND area? We are willing to absorb the relocation cost for qualified candidates willing to relocate to the job site area.
Similar Jobs
Explore other opportunities that match your interests
Senior Simulation Analysis Engineer
Raytheon
Camera ISP Software Engineer
OpenAI
Software Engineer - Forge Development