Dell Datacenter Technician

Indotronix Avani Group • United State
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AI Summary

As a Datacenter Technician, you will be responsible for troubleshooting, repairing, and maintaining Dell products at a customer site. You will work closely with Dell Support and Domain Engineers to resolve issues and document your findings. This is a contract-to-hire opportunity with a competitive hourly rate and relocation assistance available.

Key Highlights
Troubleshoot and repair Dell products
Work closely with Dell Support and Domain Engineers
Document findings and results
Key Responsibilities
Troubleshoot and repair Dell products
Work closely with Dell Support and Domain Engineers
Document findings and results
Technical Skills Required
Server hardware Server swaps and deployments Linux
Benefits & Perks
Competitive hourly rate
Relocation assistance available

Job Description


Title: Datacenter Technician

Location: Puyallup, WA 98373 | On-site

Pay Rate: $43 Hourly W2

Type: Contract to Hire

Shift Timings: 8-5 / M-F


Will absorb the relocation cost for qualified candidates willing to relocate to the job site area.


  • Will provide troubleshooting, repair, parts ordering, preventative maintenance, and Installation of Dell product located at Customer Site.
  • Triage issues with direction from Dell Support
  • Execute plan of action from Dell Domain Engineer/L3
  • Document POA Results, logs, and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email
  • Reseating parts, swap or replace parts
  • Server Testing and validation (running diagnostics, capturing, and uploading logs)
  • Upgrading Firmware as needed
  • Parts locker management, manage inbound and outbound parts
  • Spare parts management, separate from parts locker (during CW server deployments)
  • Parts return to Dell


You will be successful in this role if you have:

  • High School Diploma or GED required
  • May require technical certification or associate degree
  • Generally, 4-6 years’ experience in area of responsibility


Technical Ability:

  • Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds)
  • Experience with server swaps and deployments
  • Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements)
  • Experience with water cooling servers (desirable, not required)
  • Familiarity with Linux
  • Has built PCs
  • Follows provided Plan of Action (POA) from support
  • Stays current with technology (reading, company announcements, continuous learning)
  • Can handle the physical demands of the job


Documentation:

  • Provides real-time, detailed documentation
  • Demonstrates good documentation habits
  • Has experience in documentation


Interested in moving to the Puyallup, WA area? We are willing to absorb the relocation cost for qualified candidates willing to relocate to the job site area.


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