AI Summary
Provide 1st Line/Service Desk/Helpdesk support to a diverse UK client base. Troubleshoot and resolve issues related to Microsoft Office 365, Azure Active Directory, and Windows Server environments. Collaborate with team and third-party suppliers to log and manage faults.
Key Highlights
Fully remote role
Thrive in a rapidly growing SaaS company
Flexible work options
Key Responsibilities
Provide 1st Line/Service Desk/Helpdesk support
Troubleshoot and resolve issues
Collaborate with team and third-party suppliers
Technical Skills Required
Benefits & Perks
Competitive salary up to £25,000
Fully remote work
Flexible work options
Job Description
Junior IT Support Engineer (Remote) | United Kingdom | Remote | £20,000 - £25,000
We're working with ITSS Recruitment on this exciting opportunity.
Jumpstart your IT career as a Junior IT Support Engineer with a thriving SaaS organization! This is your chance to gain hands-on experience with cutting-edge technologies like Microsoft Office 365, Azure Active Directory, and Windows Server, all while enjoying the flexibility of a fully remote role within Scotland.
The Role
- Provide 1st Line/Service Desk/Helpdesk support to a diverse UK client base.
- Troubleshoot and resolve issues related to Microsoft Office 365, Azure Active Directory, and Windows Server environments.
- Support bespoke applications and optimize network infrastructure, including Wi-Fi and security.
- Manage Active Directory, DNS, DHCP, and Group Policies to ensure seamless operations.
- Collaborate with third-party suppliers to log and manage faults, ensuring SLAs are met.
Looking to advance your IT & Network Engineering career with relocation support? Explore IT & Network Engineering Jobs with Relocation Packages that include comprehensive packages to help you move and settle in your new role.
- A recent university/college degree or apprenticeship in an IT-related field.
- Foundational knowledge of Windows Server (2008/2012/2016), Microsoft Office 365, and Azure Active Directory.
- Familiarity with Exchange Server, Active Directory, DNS, DHCP, and Group Policies.
- Strong problem-solving skills and a passion for learning new technologies.
- Excellent communication and organisational abilities, with a proactive approach to team collaboration.
Discover our full range of relocation jobs with comprehensive support packages to help you relocate and settle in your new location.
- A competitive salary of up to £25,000 with fantastic opportunities for career progression within a rapidly growing SaaS company.
- The flexibility of a fully remote position (within Scotland) or hybrid work options in Edinburgh.
- A relaxed yet professional environment that encourages innovation and creativity.
- The chance to work with a supportive team and expand your expertise across a wide range of IT technologies.
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