Manual QA Engineer - Salesforce Commerce Cloud (SFCC)

About Us

Testing Mavens is a next-generation QA & Software Testing Services provider headquartered in New Jersey, USA, with deep expertise in various spheres like Finance and Advisory, EdTech, Fashion and Pharmacy, etc. We partner with massive global brands to deliver excellent testing experience.

Job Title: Manual QA Engineer – Salesforce Commerce Cloud (SFCC)

Location: Kochi, Kerala or Remote (Work from home)

Job Summary

We are seeking a detail-oriented Manual QA Engineer with strong Salesforce Commerce Cloud (SFCC) experience to ensure the quality, performance, and reliability of our eCommerce solutions. The ideal candidate will have hands-on experience in manual testing, excellent communication skills, and the ability to coordinate effectively with cross-functional teams including developers, product owners, business analysts, and stakeholders.

Key Responsibilities

Perform end-to-end manual testing of SFCC-based eCommerce applications across web and mobile platforms

Analyze business requirements, functional specifications, and technical designs to create comprehensive test scenarios and test cases

Execute functional, regression, integration, UAT, and exploratory testing

Validate SFCC features including catalogs, pricing, promotions, checkout, payments, order management, and customer profiles

Identify, document, track, and retest defects using defect tracking tools (e.g., JIRA)

Collaborate closely with developers, product managers, and other QA team members to resolve issues efficiently

Participate in sprint planning, backlog grooming, daily stand-ups, and retrospectives

Ensure test coverage aligns with business requirements and release timelines

Support UAT activities and provide clear test status reports to stakeholders

Required Skills & Qualifications

3+ years of manual QA experience, with significant hands-on testing in Salesforce Commerce Cloud (SFCC)

Strong understanding of eCommerce workflows and best practices

Experience testing APIs, integrations, and third-party services

Solid knowledge of SDLC, STLC, and Agile/Scrum methodologies

Excellent analytical, problem-solving, and attention-to-detail skills

Strong communication and coordination skills to work effectively with cross-functional and distributed teams

Experience with test management and defect tracking tools (e.g., JIRA, TestRail, Zephyr)

Nice To Have

Basic knowledge of SQL or database validation

Exposure to automation testing tools or interest in transitioning to automation

Soft Skills

Strong ownership and accountability mindset

Ability to clearly communicate testing outcomes and risks to non-technical stakeholders

Comfortable working in fast-paced, deadline-driven environments

Team player with a proactive and collaborative attitude