Digital Process Excellence Team Lead - ERP Solutions

About Dr Reddy’s

Dr Reddy's Laboratories Ltd (DRL) is an integrated global pharmaceutical company, committed to providing affordable and innovative medicines for healthier lives. Through its three businesses - Pharmaceutical Services & Active Ingredients, Global Generics and Proprietary Products - Dr. Reddy's offers a portfolio of products and services. This includes Active Pharmaceutical Ingredients (APIs), custom pharmaceutical services, generics, biosimilars and differentiated formulations. Dr. Reddy's operates in markets across the globe.

At Dr. Reddy’s, we are constantly looking for opportunities that allow us to bring expensive medicines within the reach of millions around the world. The belief that Good Health Can’t Wait inspires us to delve deep into understanding the needs of patients and do all that it takes to fulfil them. These simple words describe the deep-rooted belief that drives us.

About Digital & Process Excellence Team

Pharma/Life Sciences industry is making rapid strides in leveraging Digital & Analytics into the business operating models. With rapid consumerization of technology, healthcare and life sciences players along with the regulators are now looking for novel ways to identify, engage doctors and patients to improve the health outcomes. We at Dr. Reddy’s are driven by our purpose to accelerate access to innovative and affordable medication to patients in over 25+ countries globally. We believe that Digital, Data and Design would drive the next wave of innovation along with science and technology for the industry. To that effect, we constantly review and refine our technology and organization design to maximize the opportunity from this changing operating landscape.

Our Digital & Process Excellence team plays a critical role in enabling our strategy and business models with the right Digital & Technology backbone. From designing engagement platforms for our customers and partners, driving efficiency and quality in operations and expediting the research outcomes in our R&D – the team is tasked with bringing the thought leadership of leveraging technology for delivering business outcomes. The team, consisting of business consultants, product/program managers and technology architects, primarily operates as an internal consulting organization tasked with ensuring continuous process improvement and driving innovation.

Ready to join our exciting Digital Transformation journey?

As a part of the team you would create world class solutions to meet unmet needs of patients across the world. Our charter has the following priorities –

• Define and Digitize World Class, Agile processes across the organization
• Reimagine Dr. Reddy’s as a ‘platform-based’ organization
• Create Data as an asset that brings competitive advantage
• Create Digital solutions that help meet unmet needs of our customers and patients
  
  

About Emerging markets - Digital & Process Excellence Team and Role details

EM Dpex organization is the go-to team for seeing and implementing digital process excellence, for a group of 20+ countries across the globe. This includes Brazil, Russia, China, South Africa and about 20+ countries. This role is expected to ensure seamless implementation and maintenance of ERP solutions and enhancements across these markets.

To enable this vision, the individual will work in across the DRL’s Emerging market network teams to deliver:

1. ERP solutions that align with business priorities and add competitive advantage to business.
2. Build thought leadership and expertise in ERP technologies and creatively apply it to different needs of the business.
3. Driving continuous Business Process Simplification, Improvement and Excellence.
4. Implementation of ERP projects within time and budget addressing critical business needs leveraging appropriate technology.
5. Sustaining and maintaining a world class ERP infrastructure and Application landscape.

Expectations:

1. Domain Knowledge :-

1. Strong Knowledge of SAP S4H – configuration – for 1 or 2 modules (eg. SD, MM, FI) is required
2. Strong Knowledge of SAP S4H – integrations – CPI based integrations, iDoc mgmt., reconciliation report etc
3. Basic knowledge of Corporate functions (Finance, Supply Chain, Strategy and HR) in Pharmaceuticals or any other industry.
4. Awareness of ERP solutions (eg. SAP B1, SAP WM module) will be an added advantage.

1. Business Process Experience

1. Capability to lead ERP improvement using Digital Technologies and allied change management.
2. Working knowledge of core business processes – Order to Cash, Procure to Pay, Record to Report, Supply chain and warehouse management, Accounts Receivables and payables etc.

Key Responsibilities

Candidate would be expected to lead independently with minimal supervision:

1. Business Analysis
   1. Serve as an active listener for stakeholders and map business requirements & pain points.
   2. Engage business units to suggest ERP solutions and enhancements.
   3. Develop functional specifications
2. Solution Design:
   1. Act as the trusted advisor, SME for Enterprise systems.
3. Execution / Project Management:
   1. Co-ordination with Project teams
   2. Configuration of select modules as per project plan
   3. Testing post configuration
   4. Project management
4. Adoption, enabling, training:
   1. User Training, handholding, change Management
5. Excellence
   1. Knowledge Management to create SOPs for standard projects
   2. Ensure that project roll outs are conducted in line with Dr Reddy’s guidelines and policies
6. Issue resolution
   1. Initiate root cause analysis on recurrent and time-consuming issues

Key Skills and Experience

• Ability to Communicate with technical and non-technical audiences
• Planning and decision-making to drive execution excellence.
• Change Management & Training, user adoption
• Good to have in 1 or more areas:
  • Knowledge of SAP S4H, SAP B1
  • SAP Modules Knowledge: Familiarity with core modules like FI/CO (Finance/Controlling), MM (Materials Management), SD (Sales and Distribution), and WM.
  • SAP Integration: Understanding of SAP integration with other enterprise systems (e.g., CRM, PLM, third-party platforms).
  • SAP Fiori/UI5: Experience with modern SAP user interfaces and design principles.
  • Data Governance & Master Data Management: Ensuring data quality and consistency across SAP systems.
• Within SAP (1 or more of):
  • Experience of 3/4PL integrations, Bank integrations, Green field rollout, Brown field enhancements
  • Configuration of: Plant, Pricing procedure, Condition records, Account determination
  • RCA and CAPA
• Vendor & Stakeholder Management: Working with SAP consultants, implementation partners, and internal stakeholders.

Key Personal Attributes

• Good communication skills, reasoning and analytical ability
• Must be collaborative in approach and a team player
• Willingness to learn new concepts, tools and techniques related to the subject

Operating Network

Internal: Functions and teams within the organization - DPEx and CoE teams based in India, Emerging markets group (BRICS+)

External: Vendors, implementation partners, knowledge networks

Benefits Offered

At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself.