Senior Product Manager

NikoHealth is a rapidly growing SaaS company transforming how Durable Medical Equipment (DME) and Home Medical Equipment (HME) providers operate. Our innovative, all-in-one platform streamlines business operations, empowering providers to work smarter and more efficiently.

We’re seeking a Product Manager to help drive consistent, high-quality product delivery through strong execution, operational discipline, and well-defined product development practices. In this role, you will work closely with Engineering, Design, QA, Customer Success, and Sales to turn customer needs into clear requirements, scoped work, and shipped improvements—while helping establish structure and repeatable processes as the team grows.

What You’ll Do

• Translate customer and internal feedback into clear product requirements, user stories, acceptance criteria, and actionable development work
• Oversee the end-to-end delivery process for features and enhancements—from discovery and refinement through launch and post-launch follow-through
• Lead backlog management by organizing, grooming, and prioritizing work in Jira to ensure teams stay focused and productive
• Partner with Engineering and QA to ensure work is well-defined, testable, and delivered on time
• Create and maintain lightweight but effective product documentation (Jira, specs, workflows, release notes, internal training materials)
• Coordinate cross-functional execution by ensuring the right teams (sales, CS, PSO) are aligned on scope, timelines, dependencies, and rollout plans
• Establish repeatable product practices (intake process, prioritization criteria, refinement templates, release communication cadence, etc.)

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• Improve internal operating rhythm by driving consistent sprint ceremonies and strengthening the handoffs between Product, Engineering, Support, and Customer Success
• Support go-to-market execution by ensuring internal teams have what they need for launches (release notes, enablement materials, FAQs, customer communication)
  
  

What You’ll Bring

• 3–5+ years of experience managing SaaS product development in a healthcare-related or operationally complex environment (DME/HME exposure a plus)
• Strong ability to turn ambiguous problems into structured work (requirements, documentation, workflows, and execution plans)
• Hands-on experience working within Agile development teams and driving delivery through consistent sprint execution
• Excellent organizational skills and ability to manage multiple priorities, stakeholders, and dependencies without losing momentum
• Comfort working closely with Engineering teams on scope definition, tradeoffs, and sequencing of work

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• Experience building structure and improving operational processes in growing teams (templates, routines, tooling, metrics)
• Proficiency with product tools (Jira, Confluence, etc.) and strong attention to detail
• Ability to interpret data and support product decisions using measurable outcomes and clear reporting
• Passion for building practical solutions that improve user workflows, reduce friction, and eliminate operational bottlenecks
  
  

Why Join Us?

At NikoHealth, you’ll have the opportunity to shape the future of our product offerings and redefine how healthcare providers operate. As Sr Product Management, you’ll play a critical role in driving our mission to transform the healthcare industry while working in a collaborative, innovative, and supportive environment.

This is a fully remote role, but candidates must be based in the U.S.

The Pay Range For This Role Is

150,000 - 180,000 USD per year(united states)