Director of Total Rewards and People Operations

Role: Director, Total Rewards & Operations

About interos.ai: Global supply chains are more complex — and more vulnerable — than ever. At interos.ai, we’re solving that by applying AI and graph technology to dynamically map, monitor, and model supplier ecosystems. Our platform gives organizations real-time visibility into risk across their supply chain — geopolitical, cyber, financial, and more — without invasive data collection. With a first-mover advantage and a game-changing product, we’re entering a critical growth phase. That’s where you come in.

About the Role: The Director of Total Rewards & People Operations is a critical member of the People team, responsible for both the strategic leadership and hands-on execution of compensation, benefits, HR systems, and people analytics. Reporting to the SVP, Talent & Operations, this role is designed for a high performer who thrives in a lean, fast-growing environment with the opportunity to work on high visibility and impactful work. This role is ideal for someone who values hands-on involvement and takes pride in building scalable, service-driven People programs that support employees and the business.

This role will shape how we attract, reward, support, and retain talent while ensuring our People systems, data, and processes are accurate, compliant, and ready to scale.

What You’ll Do:

• Design, implement, and administer the organization’s total rewards philosophy, including benefits, job architecture, salary structures, benchmarking, incentive programs, and annual compensation cycles.
• Personally execute and support benefits administration activities, including open enrollment preparation, vendor coordination, employee communications, and issue resolution.
• Champion a stellar candidate and employee experience across the employee lifecycle, with particular focus on seamless onboarding, offboarding, and day-to-day People Operations interactions.
• Own and operate the HRIS environment, including system configuration, data integrity, reporting, troubleshooting, integrations, and ongoing optimization of HR applications.
• Perform hands-on HRIS and people data work, including report creation, data audits, data corrections, integrations support, and ad hoc analyses to meet business, compliance, and operational needs.
• Drive HR process improvements by identifying opportunities to automate manual processes and streamline workflows across the employee lifecycle.
• Build, maintain, and deliver People metrics, spreadsheets, dashboards, and KPI reporting for People leadership and business stakeholders.
• Own employee-facing People resources, keeping policies, guides, and documentation current and accessible while proactively identifying gaps based on employee and manager questions.
• Support global People operations by coordinating with international partners and ensuring alignment with local market practices, employment regulations, and compliance requirements.
• Analyze workforce data, including retention, turnover, compensation trends, and organizational health indicators, and translate insights into actionable recommendations.
• Manage vendor relationships directly, including contract negotiations, renewals, performance management, and issue resolution.
• Serve as a trusted advisor to People leadership and business partners by providing both strategic guidance and hands-on operational support in a lean, fast-paced environment.
• Serve as a primary point of contact for employee and manager inquiries related to compensation, benefits, HR systems, and People data, providing timely, accurate, and empathetic support while balancing confidentiality and compliance requirements.

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• Lead the administration and analysis of employee engagement surveys, translating results into clear insights and actionable recommendations to department and executive leadership that inform People priorities and leadership decision-making.
• Operate a high-trust, service-oriented People operations model by triaging and resolving day-to-day questions, troubleshooting system or vendor issues, and ensuring a consistent, high-quality employee experience across all People programs and tools.
• Help shape People strategy through trusted partnership and influence, combining frontline employee insights with data and operational realities to inform decisions, prioritize initiatives, and drive continuous improvement across the organization.
  
  
  

What You Bring:

• 10+ years of progressive experience in Human Resources
• 6+ years of hands-on experience across compensation, benefits, HRIS, reporting, payroll, or related People functions
• Demonstrated experience personally administering and configuring HRIS platforms such as Workday, ADP, UKG, Paycor, or similar systems
• Strong experience with People data, reporting, and analytics
• Advanced Excel/spreadsheet skills, including complex formulas, pivot tables, scenario modeling, and data analysis
• Strong PowerPoint/Slide Deck and written communication skills, with experience presenting insights to senior leaders
• Working knowledge of federal, state, and international employment regulations related to People operations and data
• Comfort operating as a player–coach in a small, nimble organization where hands-on execution is required
• Experience supporting globally distributed teams and creating an engaging culture in a remote-first company
• A humble, hungry, smart mindset, paired with a strong passion for identifying gaps, questioning inefficiencies, and continuously improving People processes, systems, and data to better serve employees and the business.
• Energy and optimism for critical, high-impact work, with strong motivation from solving complex problems, partnering across the business, and delivering tangible results in a fast-moving organization.
• Strong judgment and discretion, with the ability to handle sensitive employee, compensation, and People data issues thoughtfully, maintain confidentiality, and balance employee advocacy with business and compliance needs.
• A proactive, ownership-driven approach, taking responsibility for outcomes end to end, anticipating issues before they escalate, and following through to resolution in partnership with leaders and cross-functional teams.
  
  

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Bonus Points For:

• Master’s degree in Human Resources, Business Administration, or a related field
• Experience building and scaling HR programs and systems in high-growth or startup environments
• Experience building and maintaining BI dashboards (Tableau, PowerBI, etc)
• Background in people analytics, compensation modeling, or HR technology implementations
  
  
  

Compensation

Base Salary Range: $150,000-$200,000 USD (depending on experience and location)

We believe in rewarding great work with competitive, transparent compensation. Final offer will be based on skills, experience, and geographic location.

Work Environment, Location and Travel:

This role is open to remote candidates within the United States. Occasional travel may be required for team meetings or company events.

Equal Opportunity Employer

Interos.ai is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of race, religion, gender identity, sexual orientation, age, disability, or veteran status.

Accessibility & Accommodations

We are committed to providing reasonable accommodations for candidates throughout the hiring process. If you need assistance, please contact us at hr@interos.ai.