China Research & Recruitment Lead

Overview

We are a specialist market research firm serving global life sciences and high‑tech manufacturing clients. Our work supports multinational companies supplying equipment, materials, and technologies to the biopharmaceutical industry.

We are seeking a China Research & Recruitment Lead to own and scale our respondent network in China, ensuring high‑quality expert participation across ongoing research projects.

This is a hands‑on role combining recruitment, relationship management, project execution, and process improvement. You will play a critical role in expanding our China research capacity over the next 12 months.

Our Culture

We are a small, fast‑moving team where ownership, initiative, and clear communication are essential.

We value:

• Proactive problem‑solving
• Continuous process improvement
• High standards of data quality and professionalism
• Collaboration and transparency

You will have real responsibility and autonomy rather than narrow task execution.

Key Responsibilities

Expert Recruitment & Engagement

·       Identify, engage, and onboard qualified professionals for research participation in China

·       Maintain high-quality respondent pipelines aligned with project goals

·       Build trust-based, long-term professional relationships with participants

Research Project Support

·       Manage outreach and scheduling for expert interviews and surveys

·       Tailor communication to different professional audiences

·       Ensure respondent quotas are met with consistency and quality

·       Support moderation of qualitative interviews when needed

Process & Operations Development

·       Track recruitment progress and improve internal workflows

·       Proactively suggest improvements to outreach, tracking, or respondent engagement strategies

·       Maintain accurate records and insights within internal systems

Team & Stakeholder Collaboration

·       Work closely with research leads to align recruitment with project needs

·       Coordinate with internal and offshore teams as required

·       Provide contextual insight into regional dynamics that may impact outreach or response quality

Essential Skills

• Native or professional fluency in Mandarin and English
• Strong experience using WeChat for professional communication and community building
• Excellent written and verbal communication in English and Mandarin
• Highly proactive, organized, and results‑driven
• Comfortable with outreach, follow‑ups, and relationship‑based recruitment
• Strong analytical mindset and attention to detail

Essential qualifications

• Bachelor degree minimum
• At least two years of professional experience in one or more of:

o  Market research

o  Recruitment / talent sourcing

o  B2B sales or account management

o  Community building or professional networking

Good-to-have skills

• Experience in life sciences, biotech, manufacturing, or technology sectors
• Experience with Excel/Google Sheets for tracking and reporting
• SQL or CRM experience
• Exposure to qualitative research or expert interviews

Working conditions

• Salary: £38,700 base salary plus discretionary bonus
• 24 days holiday, plus public holidays, with up to 5 days allowed to roll over, and additional holiday entitlement if you have to work on a weekend or public holiday
• 60% working from home, 40% from our office in Shoreditch (a higher in-office percentage during your first 6 months)
• We are committed to hiring the best and brightest talent at Serrula and we do provide visa sponsorship for this role. However, each case is reviewed on an individual basis.
• 3 months’ probation period
• Application deadline: 28^th of February, 2026