Lead Technical Business Analyst - Life Insurance (eBAO InsureMO)

We are seeking a Lead Technical Business Analyst with strong Life Insurance domain expertise and hands-on experience with eBAO InsureMO to support transformation initiatives for a leading life insurance client in Hanoi, Vietnam.

You will bridge business, product, and technology teams, translate requirements into scalable technical solutions. You will lead a team of 6–10 Business Analysts, driving best practices in delivery, stakeholder engagement, and governance.

Responsibilities

Leadership & Team Management

• Lead, mentor, and manage a team of 6–10 Business Analysts across multiple initiatives
• Provide guidance on requirement elicitation, documentation standards, and solution design
• Conduct performance reviews, coaching, and skill development for BA team members
• Establish and enforce BA best practices, templates, and governance frameworks

Business Analysis & Solution Delivery

• Lead end-to-end business analysis for Life Insurance platforms, with a strong focus on eBAO InsureMO
• Elicit, analyse, and document business, functional, and non-functional requirements
• Translate business needs into clear technical specifications, user stories, and acceptance criteria
• Work closely with architecture, development, QA, and DevOps teams throughout the SDLC
• Support system configuration, integration, UAT, and post-implementation activities

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Stakeholder & Communication Management

• Act as the primary liaison between Business stakeholders, Product Owners, and Technology teams
• Facilitate workshops, requirement walk throughs, and solution design discussions
• Manage stakeholder expectations, scope changes, and prioritisation conflicts
• Communicate complex technical concepts in a clear, business-friendly manner

Product & Platform Focus (eBAO InsureMO)

• Drive requirement analysis and implementation across eBAO InsureMO modules (e.g. product configuration, underwriting, illustration, policy admin, integrations)
• Partner with vendors and internal tech teams on platform customization and enhancements
• Ensure solutions align with regulatory, compliance, and operational needs of Life Insurance

Requirements

• 10+ years of Business Analysis experience in Life Insurance
• Mandatory hands-on experience with eBAO InsureMO
• Proven experience leading and managing a team of 4–6 Business Analysts in the past

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• Strong understanding of Life Insurance products, workflows, and regulations
• Experience working in Agile / Scrum / Hybrid delivery models
• Excellent communication, stakeholder management, and facilitation skills
• Strong ability to bridge Business, Product, and Technology effectively
• Strong documentation skills (BRD, FRD, user stories, process flows, data mappings)
• Experience with system integrations, APIs, and data flows
• Comfortable working with architects and developers on solution design
• Ability to analyse complex systems and propose pragmatic solutions

Benefits

• US$180-200k per annum with bonus, relocation, housing allowance

To apply, please send your cv to sab@tenten-partners.com.

Equal Opportunity Statement

TENTEN Partners is an equal opportunity firm and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws.