Design, develop, and support Contact Center and telephony products. Utilize Linux Administration, Ansible, and Jenkins. Collaborate with engineers and managers.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
Senior Systems Engineer – W2 only - We can provide sponsorship as well.
Location: Westlake TX or Merrimack, NH only – Hybrid – 2 weeks in a month onsite
Length of Assignment: Long term
The top skills they really need are the following.
1. Strong Linux Administration/Engineering.
2. Ansible for configuration management, provisioning, and application deployment.
3. Any form of Contact Center experience
4. CI/CD exp in Jenkins.
Interview Process: 1 round with manager and engineers.
Looking to advance your Devops career with relocation support? Explore Devops Jobs with Relocation Packages that include comprehensive packages to help you move and settle in your new role.
The Expertise You Have
- Bachelor’s degree in computer science or equivalent
- 6+ years hands-on experience as a Software/Systems/DevOps engineer
- Demonstrate experience as an engineer responsible for designing, developing, testing, supporting, and troubleshooting the Contact Center and telephony products
- Experience with Genesys Engage is a plus
- Demonstrate experience in Java, Ansible, Python, or experience in a similar language
- Experience with Docker/Kubernetes and container-based development and deployment
- Hands-on experience with Jenkins, including authoring and maintaining declarative CI/CD pipelines and libraries
- Proficiency with UNIX operating systems and shell scripting
- Hands-on experience with Amazon Web Services (AWS) or similar cloud services
- Proficient in troubleshooting and resolving complex application issues
- Knowledge of APM tools and techniques to monitor, optimize, and troubleshoot application performance and availability
- Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation
- Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes
- Self-starter, curious, collaborative, innovative, eager to learn and teach others every day
Discover our full range of relocation jobs with comprehensive support packages to help you relocate and settle in your new location.
The Value You Deliver
- Write high-quality code for our applications that is reliable, scalable, and reusable
- Understand the leadership vision and execute on that vision
- Strengthen and promote the culture of innovation by setting examples
- Find creative ways to get things done, and do them right
- Foster a culture of Best in Class software engineering practices
- Exercise a passion for keeping your knowledge up-to-date with the latest and greatest
- Ensure the high level of integrity in the team
- Take ownership, accountability, and initiative for what needs to be done
Similar Jobs
Explore other opportunities that match your interests
Senior Database Engineer - MySQL
Blizzard Entertainment
Senior DevOps Engineer
Deloitte
