Senior Quality Assurance Engineer, Dynamics 365 CRM

We are seeking a Senior Quality Assurance Engineer to support an upcoming Microsoft Dynamics 365 CRM implementation. This role requires deep hands-on QA expertise, strong understanding of end-to-end business processes, and proven experience testing Dynamics 365 Sales, Customer Service, and related Power Platform components within an Agile delivery model managed through Azure DevOps.

This is a senior-level delivery role responsible for ensuring solution quality across functional processes, integrations, data migration, and user experience prior to production deployment.

This role is a contact from March to August 2026; final duration will be confirmed based on project initiation and delivery timelines. This role is fully remote and the successful candidate must be available to work in PST hours to accommodate our clients.

Key Responsibilities

• Define and execute the overall QA strategy for a Dynamics 365 CRM implementation.
• Develop test plans, test cases, regression suites, and traceability matrices aligned to business requirements and user stories.
• Establish quality gates across sprint cycles, UAT readiness, and go-live.
• Validate end-to-end business processes across workflows.
• Ensure configuration, customization, and extensions meet documented requirements and acceptance criteria.
• Manage test execution, defect tracking, and reporting within Azure DevOps.
• Validate any system integrations, APIs, middleware interactions, and data migration readiness.
• Coordinate and guide business user acceptance testing and support go-live validation.
  
  

You Bring

• 5+ years in Quality Assurance within enterprise business applications.
• Direct testing experience with Microsoft Dynamics 365 CRM (Dynamics 365 Sales, Customer Service, Power Platform).
• Proven experience using Azure DevOps for test planning, execution, and defect lifecycle management.
• Strong understanding of CRM business processes, integrations, data migration testing, and security validation.

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• Experience working in Agile project delivery environments.
  
  

Nice To Have

• Experience within municipal, public sector, or regulated environments.
• Familiarity with automated testing frameworks for Dynamics/Power Platform.
• Exposure to performance/load testing tools and CI/CD release management.
• Microsoft certifications in Dynamics 365, Power Platform, or Azure DevOps.
  
  

Soft Skills & Leadership Skills

• Ability to operate as a senior quality authority within a delivery team.
• Strong stakeholder communication across business and technical audiences.
• Detail-oriented with a risk-focused mindset aligned to enterprise delivery standards.
• Comfortable working in fast-paced, timeline-driven implementations.
  
  

Why Join Endeavour?

At Endeavour Solutions, Our Culture Is Built On Four Core Values—Knowledge, Integrity, Trust, And Accountability. These Principles Guide How We Work With Clients And Each Other Every Day. Joining Endeavour Means Being Part Of a Team That

• Strives for excellence and continuous improvement in everything we do

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• Builds authentic partnerships through transparency and collaboration
• Empowers employees to take ownership and deliver measurable results
• Invests in your growth through learning, certification, and career development opportunities
  
  

About Us

Endeavour Solutions is a leading Microsoft Partner for ERP, CRM, and AI Cloud Business Applications, serving SMB, mid-market, and corporate clients with advisory services, implementation & training, and ongoing support for Microsoft Business Applications. Our key focus areas include Microsoft Dynamics 365, Power Platform, Business Central, and Dynamics GP, supporting clients across Canada and the United States.

With offices coast-to-coast in both countries, Endeavour Solutions works with over 1,100 active clients spanning all major North American time zones. Founded in 1989, Endeavour operates several key brands, including Endeavour Solutions, GP Support North, PurelyCRM, Express Info, and Corterra Solutions.

Salary & Benefits

• The salary range for this role is $65,000 to $85,000, depending on years of comparable experience, skill set, and the unique value you bring.
• Must be legally entitled to work in Canada or the United States and be available for occasional travel in Canada and the USA.
  
  

Transparency Statement

This posting reflects an existing vacancy.

Qualified candidates will be asked to complete a Predictive Index survey as part of the application process.

Endeavour Solutions uses AI tools, such as Microsoft Copilot, to assist with administrative tasks like transcribing interview notes. These tools do not make hiring decisions.

Endeavour's AODA Statement of Commitment

Endeavour Solutions is an equal opportunity employer that does not discriminate against any employee or applicant based on race, ancestry, place of origin, colour, ethnic origin, citizenship, religion, gender identity, gender expression, creed, sex, sexual orientation, age, record of offences, marital status, family status or disability. Endeavour is committed to a fair and inclusive work environment. We will endeavor to accommodate the needs of qualified applicants in all parts of the hiring process.