Pinnacle Method Consulting is seeking a Business Process Automation Specialist to analyze and document complex business processes for automation. The ideal candidate will have a strong customer service focus, excellent analytical skills, and experience in supporting business process documentation. This is a remote opportunity with a comprehensive benefits package.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
Pinnacle Method Consulting's mission is to help job seekers reach their career peak by accessing top-tier opportunities. We are not a staffing firm or agency. Pinnacle Method does not hire for these roles—we systematically source and verify them from premier employers.
Employer Industry: Higher Education Technology
Why Consider This Job Opportunity
- Comprehensive benefits package including medical, dental, and vision health insurance starting on day one
- Generous paid time off, including parental leave
- Professional development opportunities including tuition assistance and reimbursement
- Flexible work environment with options for fully remote or hybrid work
- Supportive resources for wellbeing and mental health
- Opportunity to work within a vibrant community at a prestigious institution
- Analyze and document complex business processes for automation
- Collaborate with cross-functional teams to develop business requirements documentation
- Facilitate planning and execution of RPA and automation projects
- Conduct value analysis for automated processes and provide support for solution designs
- Act as a liaison between business and technical teams to ensure effective communication
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- Minimum of five years of relevant work experience or post-secondary education
- 5 years of experience in supporting business process documentation
- Strong customer service focus and ability to collaborate across all levels
- Excellent analytical skills with a structured approach to documentation
- Effective communication skills to influence stakeholders towards automation and continuous improvement
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- Experience with automation software (e.g., UiPath or Automation Anywhere)
- Ability to analyze data for business conclusions
- Familiarity with writing simple SQL queries for data analysis
- Knowledge of large language models (e.g., ChatGPT)
- Completion of foundational courses from Harvard IT Academy or equivalent
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#PinnacleMethodConsulting
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