Implementation Product Owner

Company Description

Risant Health, a nonprofit affiliate of Kaiser Foundation Hospitals, is transforming healthcare by accelerating the adoption of value-based care across community health systems. Headquartered in the Washington, DC area, Risant Health partners with nonprofit, community-based systems—starting with Geisinger—to expand access to care that prioritizes health outcomes and affordability.

Backed by nearly 80 years of Kaiser Permanente’s value-based care expertise, Risant Health operates independently to support its portfolio of health systems with shared resources, strategic guidance, and operational support—while preserving their community roots.

Job Description

The Value-Based Platform (VBP) Product team plays a key role in shaping and delivering solutions that advance aspects of value-based care within Risant Health Organizations (RHOs). The portfolio of solutions drives outcomes – total cost of care reduction, clinical quality improvement, better experiences, health equity and simplicity – to achieve business and financial objectives.

The Implementation Product Owner ensures successful deployment of assigned products by bridging development and implementation teams, contextualizing MVPs for local environments, and driving scalable rollout plans. This role acts as the product SME during implementation, develops repeatable playbooks, and applies Agile practices to maximize product value and meet customer needs.

Principal Duties and Responsibilities

• Lead Product Implementation Delivery: Own the transition from development to deployment for assigned product(s). Ensure smooth handoff by aligning technical and business requirements for successful implementation.
• Contextualize MVP for Local Environments: Assess local conditions and adapt the MVP to optimize functionality and value. Recommend feature adjustments, fixes, and improvements based on implementation feedback.
• Provide Technical Direction: Guide implementation teams from a technical perspective to ensure business requirements are met. Validate that MVP is functional and aligned with intended outcomes.
• Act as Product Subject Matter Expert (SME): Serve as the bridge between product development and delivery/engagement teams. Shadow product through development, provide context to implementation teams, and collaborate with engagement leads to address customer needs.
• Develop and Refine Deployment Playbooks: Create and maintain step-by-step runbooks for scalable, repeatable deployments. Capture lessons learned and feed insights back to product and engagement teams for continuous improvement.
• Drive Product Success Post-Deployment: Monitor implementations to ensure they meet customer needs, timelines, and quality standards. Support ongoing optimization and issue resolution.
• Execute Implementation Plans: Deliver RHO-specific rollout plans, including timelines, scope, milestones, and dependencies. Coordinate across teams to manage risks and ensure on-time delivery.
• Champion Agile Practices: Apply Agile/Scrum methodologies to maximize product value during implementation. Foster alignment between business objectives and technical execution.

Qualifications

Required Technical & Interpersonal Competencies:

• Agile/Scrum Expertise: Strong understanding of Agile principles and Scrum framework; ability to lead ceremonies and ensure iterative delivery.
• Product Implementation: Proven ability to manage product deployment processes, including MVP adaptation and rollout planning.
• Business Alignment: Skilled at translating business requirements into technical deliverables and ensuring alignment throughout implementation.
• Technical Acumen: Ability to understand product architecture, integrations, and dependencies to guide implementation teams.
• Process Development: Experience creating and refining playbooks, runbooks, and scalable deployment frameworks.
• Stakeholder Communication: Strong capability to act as a liaison between product, technical, and engagement teams.

Preferred Technical Competencies:

• Change Management: Familiarity with organizational change principles to support adoption of new products.
• Data Analysis: Ability to interpret implementation metrics and customer feedback for continuous improvement.
• Tool Proficiency: Experience with Jira, Confluence, or similar Agile project management tools.
• Cloud & Integration Knowledge: Understanding of SaaS deployment models and API integrations.

Required Education and Experience:

• Bachelor’s degree in Business, Information Technology, Computer Science, or related field.

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• Three (3) years in product implementation, product ownership, or technical project management.

Other:

• Hands-on experience with Agile/Scrum methodologies in a product delivery context.
• Experience in healthcare
• Experience in a multi-payer, multi-provider environment

Preferred Education and Experience:

• Master’s degree in Business Administration, Information Systems, or related discipline.
• Background in product development lifecycle and customer engagement strategies.

Preferred Certification and/or Licensure:

• Certified Scrum Product Owner (CSPO), Agile Certified Practitioner (PMI-ACP), or similar.

Additional Information

Compensation and Benefits: The projected base salary for this position ranges from $108,730 to $144,100 depending on experience and qualifications. This role is also eligible for incentive compensation and a comprehensive benefits package, including wellness programs, retirement savings, and relocation support as applicable.

Join us! If you are passionate about improving healthcare through innovative solutions and want to make a meaningful impact, we encourage you to apply. Risant Health is an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences. All your information will be kept confidential according to EEO guidelines.