Design, launch, and scale an enterprise-wide Quality Assurance program from the ground up. Ensure consistent, high-quality delivery across products, platforms, and services. Lead cross-functional execution and drive measurable improvements in quality, reliability, and release confidence.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Job Description
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I have below exclusive position with one of our client. Please review the requirement criteria below and revert to me with your updated resume so that we can move ahead for further steps.
Job Title: IAM QA Program Manager
Location: 100% Remote
Duration: 12+ Months
Responsibilities:
- The EQA Program Manager is responsible for designing, launching, and scaling an enterprise-wide Quality Assurance program from the ground up. This role defines the QA strategy, operating model, standards, governance, tooling approach, metrics, and cross-functional execution needed to ensure consistent, high-quality delivery across products, platforms, and services. The ideal candidate can build structure where none exists creating repeatable processes, aligning stakeholders, and driving measurable improvements in quality, reliability, and release confidence.
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Engagement Structure
- Phase 1: Consultancy (The Architecture) You will audit our current IAM testing gaps, design a standardized EQA framework for identity-centric releases, and define the "Go/No-Go" criteria for the IAM gatekeeper function.
- Phase 2: Contractor (The Augmentation) You will pivot into a hands-on implementation lead, configuring the testing software, building the automated/manual test suites, and augmenting our FTE team to execute the strategy you designed.
- Build the "Identity Quality Hub": Design the testing structures specifically for Authentication, Authorization, and Governance (IGA).
- Gatekeeper Governance: Define and enforce the quality standards that must be met before any IAM policy change or new integration is pushed to production.
- JML Process Engineering: Develop rigorous testing for the high-risk "Mover" and "Leaver" scenarios to prevent privilege creep and orphaned accounts.
- Surge Implementation: Actively configure and manage the EQA toolset, writing test cases that validate complex SSO, MFA, and API-based identity flows.
- Vendor & FTE Collaboration: Lead external testing partners while mentoring internal FTEs on the new testing structures and IAM-specific QA methodologies.
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- IAM Core Knowledge: Deep, practical experience with Okta, Microsoft Entra ID (Azure AD), Ping Identity, or SailPoint/Saviynt. You should understand how these tools fail in a large-scale environment.
- The QA Stack: Expert proficiency in configuring and using:
- Test Management: Jira (Advanced), Xray, or Zephyr.
- API Testing: Postman or SoapUI (crucial for testing identity hooks/SCIM).
- Automation Knowledge: Familiarity with how to hook IAM tests into a CI/CD pipeline (Jenkins/GitHub Actions).
- Enterprise Scale: Proven experience managing identity testing for organizations with 10,000+ identities and complex, multi-tiered business units.
- Security Context: Ability to perform "Negative Testing" (e.g., trying to bypass MFA, testing unauthorized privilege escalation, or validating "Day 0" deprovisioning).
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