Global IT Project Manager

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AI Summary

We are seeking a Global IT Project Manager to support the worldwide rollout of an enterprise IT Service Management (ITSM) platform across North America, Japan, South America, AO, and Europe. This role will drive day-to-day execution, coordinate global teams, and ensure successful delivery of program milestones across regions and time zones. The ideal candidate has strong experience leading global enterprise platform deployments, working across cultures and time zones, and communicating effectively with executive leadership.

Key Highlights
Global IT Service Management platform rollout
Global team coordination
Program execution and delivery
Key Responsibilities
Own and maintain global project plans, timelines, dependencies, and deliverables
Lead end-to-end execution across multiple regions and workstreams
Deliver program documentation, status reporting, and executive updates
Technical Skills Required
MS Project ServiceNow ITSM workflows ITIL aligned processes
Benefits & Perks
Health insurance
Vision insurance
Dental insurance
Life insurance
401k
Continuing and on-demand education
Nice to Have
PMP
PgMP
Scrum Master

Job Description


Compensation & Location

Location: Onsite in Marysville, OH (4 days per week required)

Pay Range: $65.00 – $72.00 per hour (based on experience and internal equity)

Schedule: Full-time, contract

Work Type: Hybrid Onsite (4 days onsite, 1 day remote possible depending on program needs)

Benefits: Health, Vision, Dental, Life Insurance, 401k, Continuing and on-demand education



📍 Must be able to work onsite in Marysville, OH four (4) days per week

‼️ ONLY W2 – NO CORP to CORP – NO 3rd Parties

Sponsorship available for this role



Position Summary

We are seeking a Global IT Project Manager to support the worldwide rollout of an enterprise IT Service Management (ITSM) platform (ServiceNow) across North America, Japan, South America, AO, and Europe. This role will drive day-to-day execution, coordinate global teams, and ensure successful delivery of program milestones across regions and time zones.


The ideal candidate has strong experience leading global enterprise platform deployments, working across cultures and time zones, and communicating effectively with executive leadership.



Key Responsibilities

Program & Project Execution

  • Own and maintain global project plans, timelines, dependencies, and deliverables
  • Lead end-to-end execution across multiple regions and workstreams
  • Deliver program documentation, status reporting, and executive updates


Global Coordination & Communication

  • Facilitate cross-regional meetings across global time zones
  • Coordinate translation or interpretation support when required
  • Serve as the central communication hub between global teams and leadership


Governance, Risk & Issue Management

  • Track RAID items (Risks, Actions, Issues, Decisions)
  • Escalate blockers and enforce governance processes
  • Support cross-regional prioritization and risk alignment


Executive Readiness & Reporting

  • Prepare executive decision decks and evaluation materials
  • Lead monthly Executive Status and Awareness meetings
  • Translate complex program details into executive-ready summaries


What You’ll Be Working On

  • Global ServiceNow ITSM platform rollout
  • Cross-regional enterprise IT transformation initiatives
  • Global stakeholder coordination across multiple business units and regions



Required Skills & Experience

  • 5–10+ years of project or program management in global IT environments
  • Experience leading global or multi-region enterprise platform implementations
  • Strong experience working across multiple time zones and cultures
  • Exceptional organization, communication, and executive presentation skills
  • Experience with project management tools such as MS Project
  • Familiarity with ServiceNow, preferably ITSM workflows
  • Experience working with ITSM / ITIL aligned processes
  • Ability to work onsite in Marysville, OH four days per week



Preferred Skills

  • PMP, PgMP, Scrum Master, or similar certification
  • Experience leading global IT operations or transformation programs
  • Experience working with Japan / AO regional teams
  • 3+ years of Big 4 consulting experience (preferred)
  • Stable work history within large enterprise organizations

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